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Whistler Blackcomb

Restaurant Manager - Steeps Grill and Wine Bar

Whistler, BC
Full Time
2 days ago
Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits
  • Ski/Mountain Perks!Free passes for employees, employee discounted lift tickets for friends and familyAND free ski lessons
  • MORE employee discounts on lodging, food, gear, mountain shuttlesAND during the summer on bike haul, golf and other activities
  • RSP Options (after 12 months or 2000 cumulative hours of service)
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Seasonal Full Time roles are eligible for the above, plus:
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

Job Summary:

The Steeps Manager is responsible for leading the operations and a team of up to 50 employees at Whistler Mountain's 125 seat full-service restaurant located within the Roundhouse Lodge. This role leads the daily operations of lunch service for guests looking for an elevated dining experience while on the mountain.

Job Specifications:
  • Start Date: As Soon as possible
  • Shift & Schedule Availability: Full Time / Winter Seasonal (Year-round opportunities may be available)
  • Skill Level: Advanced
  • Outlet: Steeps - Fine-dining Restaurant
  • Location: Whistler Blackcomb

Job Responsibilities:
  • To deliver the Experience of a Lifetime to our employees, guests and clients
  • Lead the Steeps team, including recruiting, hiring, onboarding, training, performance management, conducting employee reviews and development
  • Leads a culture of safety, and ensures all safety training is delivered, completed and tracked for all team members. Participates in all company-wide safety initiatives and is accountable to all safety metrics
  • Leads employee engagement by promoting a fair, harmonious work environment, providing employees with the tools to do their jobs and delivers timely and specific recognition programs
  • Maximizes profitability and is fluent in labour and cost of sales management and reporting
  • Deliver and lead a culture of epic guest service, resolve any guest issues or complaints and is accountable for Guest Experience (GX) scores
  • Maintain strong working relationships with all employees, corporate sponsors, sales representatives and internal stakeholders and communicates relevant information as necessary
  • Work closely with the kitchen team to develop current and compelling menus, beverage offerings and products that can compete with the best in the business and ensuring a high quality, timely and smooth service
  • Accountable for maintaining high cleaning standards and compliance to all Food Safe regulations
  • Administrative duties, including scheduling, payroll, tip outs, ordering, inventory, billing, reconciliation, etc.
  • We are a company that works together and throughout the season you may be required to assist in other areas as needed

Job Requirements:
  • 3 Years of experience in a fine dining restaurant
  • 1 year of supervisory or managerial experience required
  • Post-secondary education in Hospitality or Business management or related field an asset
  • Must be a team player and knows how to maximize the guests and employees experience
  • Must have excellent leadership, problem-solving and multi-tasking skills
  • Must be highly flexible and able to work weekends and holidays
  • Makes personal and professional growth possible for all employees
  • Must be able to lift and carry 40+ lbsMust be fluent in English
  • Criminal Background Check

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 489008