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BC Hydro and Power Authority

Market Researcher

Location
Richmond, BC
Details
Full Time
5 days ago

NB 51116703 - NC 51117707

BCH-R-6703-211020E1Employment Posting ID:

Market Researcher Positions Available: 1

Full-time (37.5 hrs/wk)Status: Dunsmuir 15Job Location: Permanent Lower MainlandRegion:

We're BC Hydro and we have a big job to do.

Keeping the lights on for over 4 million people across the province takes a lot of talented people doing many different jobs. From working deep in a generating station, atop a power pole, or behind a desk, whatever it is that makes you tick we offer challenging careers to help you reach your potential.

We're investing more than $2 billion per year in major capital infrastructure projects to help meet the growing demand for safe, reliable power. We're upgrading transmission lines, building new substations, and investing in our hydroelectric generation facilities.

We aim to provide meaningful and challenging work, opportunities for growth and a healthy work/life balance. We've been recognized for excellence and been named one of B.C.'s Top Employers and one of Canada's Best Diversity Employers.

It's our vision to be the most trusted, innovative utility company in North America by being smart about power in all we do.

JOB DESCRIPTION Duties:

* Provides expert market research, analysis and business decision support services for business groups across BC Hydro. Project manages a wide range of research projects and programs of varying scope, complexity (straightforward to highly complex and innovative) and research techniques.

* Project manages a wide range of research projects and programs of varying scope, complexity (straightforward to highly complex and innovative) and research techniques. by: determining research objectives, scope and requirements based on client's request; developing and recommending approaches for research methodology, survey tools, resourcing and costs based on the scope and complexity of request (such as innovative sampling approaches or survey design techniques, and/or complex design elements such as categorical segmentation/branching, concept testing, or trade-off exercises); and developing and monitoring project plans, timelines and budgets to ensure projects and programs are on track.

* Prepares reports and presentations on research projects and programs by: conducting various analysis (such as statistical significance testing, segmentations and key driver analyses) using various advanced techniques and software tools; incorporating data analysis from other research sources (such as existing internal research within team or other departments, vendors or third party data); and interpreting and summarizing data into meaningful insights and recommendations to support clients with planning, decision making and program evaluation.

* Negotiates, contracts and oversees the work of external research firms required for research projects and programs to ensure deliverables align with research requirements, budgets and timelines. Reviews completed work for quality and resolving work issues. Approves vendor invoices prior to managerial approval.

* Follows-up with clients on the effectiveness of programs to ensure research methodology

BCH-R-6703-211020E1 - Market Researcher

NB 51116703 - NC 51117707

approach continues to meet requirements. Recommends revisions to research methodology approach to clients to address potential business changes as required.

* Oversees BC Hydro's Insights Community by: designing, deploying and scheduling survey programming; maintaining and improving Community engagement and membership; and maintaining the vendor contract and relationship with the external research partner platform.

* Provides expert market research and consultative advice to clients to inform and improve program/campaign design and evaluation, market impacts and operational and organizational risks. Executes external research or gathers external data when required to provide insight on market, industry or policy impacts on programs/campaigns.

* Maintains currency with market research, survey design techniques and software programming tools and industry practices. Participates in seminars, conferences, networking events and related professional associations.

* Performs duties of a minor nature related to the above duties that do not affect the rating of the job.

Qualifications:

* Bachelor's degree in a Business Administration, Commerce, Economics or a related discipline; plus six (6) years of experience in a market research vendor or large client organization where experience in project managing and developing medium to highly complex research projects (in the areas of customer experience, employee experience, digital research and process improvements) and technical proficiency in using survey software programming and online community management tools has been gained.

OR

* Diploma in Market Research, Business Administration or a related discipline; plus eight (8) years of experience in a market research vendor or large client organization where experience in project managing and developing medium to highly complex research projects (in the areas of customer experience, employee experience, digital research and process improvements) and using survey software programming and online community management tools has been gained.

ADDITIONAL INFORMATION

This position is affiliated with the Movement of United Professionals union (MoveUP/COPE). http://moveuptogether.ca

* BC Hydro employees will be required to provide proof they are fully vaccinated effective November 22, 2021.

* The interview process may require demonstration of technical proficiencies as well as a written test.

We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we invest in our system and prepare to meet the challenges of tomorrow.

Our values guide our work. Want to join us?

BCH-R-6703-211020E1 - Market Researcher

NB 51116703 - NC 51117707

We are safe. We are here for our customers. We are one team. We include everyone. We act with integrity and respect. We are forward thinking.

BC Hydro is an equal opportunity employer.

We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.

We are also happy to provide reasonable accommodations throughout the selection process and while working at BC Hydro. If you require support applying online because you are a person with a disability, please contact us at Recruitmenthelp@BCHydro.com .

HOW TO APPLY Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

Click on the Apply button in order to complete the steps to apply for this job.

Date Posted: 2021-10-20 Closing Date: 2021-11-11
Category
Sales and Marketing