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Whistler Blackcomb

Employee First Aid & Injury Specialist

Whistler, BC
Full Time
Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits
  • Ski/Mountain Perks!Free passes for employees, employee discounted lift tickets for friends and familyAND free ski lessons
  • MORE employee discounts on lodging, food, gear, mountain shuttlesAND during the summer on bike haul, golf and other activities
  • RSP Options (after 12 months or 2000 cumulative hours of service)
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Full Time roles are eligible for the above, plus:
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

Job Summary:

Must possess valid Level III Occupational First Aid certification (required)

This position will provide comprehensive care to all Whistler Blackcomb employees who have suffered an injury by providing first aid assessment, triage for care including critical injuries, treatment, and providing ongoing recovery support. The ideal candidate will have a background in Kinesiology and will also hold (or be willing to acquire) OFA Level 3 certification, which is a requirement of the position. This position will operate out of the Occupational First Aid Room and will facilitate onsite visits to employees during their recovery. This role works exclusively with the employees, supervisors, H&S employee claims team and external treatment providers to ensure appropriate triage for care, detailed documentation and coordination of employee incidents, and employees' successful recovery at work while adhering to WorkSafe guidelines and requirements.

Job Responsibilities:
  • Deliver prompt first aid assessment and treatment to Whistler Blackcomb employees for occupational and non-occupational related injuries. Coordinate the triage and transport of injured persons to higher level of care as appropriate and necessary
  • Coordinate, triage, and administer the Stay All Season non-occupational physiotherapy program
  • Manage the Recover at Work (RAW) Program, which includes assigning modified work and facilitating graduated recover at work plans with both the Supervisor and the employee based on injury limitations
  • Ensure appropriate corrective action is taken to reduce employee disability related absence and cost
  • Aid in the facilitation of employee wellness programs and non-occupational injury management
  • Preparation and distribution of weekly and monthly injury reports. Analysis projects as assigned
  • Complete comprehensive First Aid reports
  • Ensure all employee injury records meet documentation and quality standards
  • Liaise with H&S employee claims team and supervisors regularly to inform them of any further developments
  • Provide support and administrative assistance to H&S Employee Claims Supervisor and rest of H&S team as assigned
  • Support supervisors and managers with the employee injury process
  • Maintain stock of First Aid room supplies
  • Liaise with and support Whistler Blackcomb health and wellness contractors
  • Answer the Safety Hotline, monitor and respond to emails
  • Be able and willing to take on additional tasks & responsibilities as program continues to evolve and expand
  • Provide treatment for injured guests when required

Job Requirements:
  • Must possess Valid Level III Occupational First Aid certification (required)
  • Must possess a valid BC driver license (required)
  • Proof of clear criminal record check (required)
  • BC PCP (Primary Care Paramedic) or EMR (Emergency Medical Responder) preferred
  • BA or BSc Kinesiology (preferred)
  • OH&S and or Disability Management Certification (preferred)
  • Minimum 3 years' experience as Level III OFA (preferred)
  • Additional medical or assessment experience an asset
  • Occupational Health & Safety work experience an asset
  • Previous leadership role preferred
  • Must be proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) and Windows-based programs
  • Aptitude to learn new software programs
  • Must be fluent in all aspects of the English language (spoken and written)
  • Must possess strong communication skills with a personable, professional manner
  • Must be able to work independently and be self-motivated
  • Multi-tasking and strong attention to detail necessary
  • Demonstrated ability to build and maintain strong relationships
  • Must be able to work weekends/holidays as per regular set schedule
  • Working local knowledge of Whistler Blackcomb ski resort an asset
  • Previous knowledge of BC Health and Safety practices and WorkSafe BC an asset

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 455060