The post Virtual Talent Bench: Redefining Team Dynamics in the Digital Age appeared first on BC Jobs Blog.
]]>Imagine having a magic roster, a ‘bench’ if you will, filled with highly skilled professionals ready to jump into action whenever your business needs them. That’s the essence of a Virtual Talent Bench. It’s a flexible, dynamic pool of independent talent, accessible on-demand, allowing businesses to adapt quickly to changing market demands without the overhead of traditional hiring processes.
Several platforms and tools can help you build and manage your Virtual Talent Bench. Some of the most effective include:
Attracting and retaining talent, regardless of their career stage, is crucial. Here are some strategies to engage starter, junior, or senior profiles:
This strategy not only enhances operational agility but also opens up a world of opportunities for accessing top-tier talent on demand. Whether you’re looking to innovate, scale, or simply stay ahead of the curve, a Virtual Talent Bench might just be the game-changer your business needs. (Valium)
So, are you ready to redefine your team dynamics and embrace the future of work? The journey towards building a resilient, flexible, and innovative workforce begins with a single step: exploring the potential of a Virtual Talent Bench.
Remember, the digital age demands flexibility, innovation, and speed. A Virtual Talent Bench empowers you to meet these demands head-on, ensuring your business remains robust, responsive, and ready for whatever comes next. Let’s harness the power of agility together and pave the way for a future filled with endless possibilities.
BCjobs.ca is Western Canada’s largest job board, with a majority of the jobs coming from Vancouver. For over 20 years, BCJobs has connected job candidates with companies looking to add talent to their teams. Support the local job market by using BCJobs.ca.
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]]>The post The Go-To Guide for Salary Negotiation: Strategies for Employers and Candidates appeared first on BC Jobs Blog.
]]>On the flip side, employers must navigate these negotiations with finesse, offering compensation that aligns with the candidate’s expectations and fits within the company’s fiscal boundaries.
Effective salary negotiation requires more than just understanding one’s worth; it involves strategic planning, robust research, and the eloquence of a diplomat. Here is a complete guide to effective salary negotiation that will benefit the employers and candidates equally:

For job seekers, understanding one’s professional value in the marketplace is the cornerstone of effective salary negotiation. This means recognizing the going rate for the job title and how one’s unique skills, experiences, and education can elevate that value.
Candidates should conduct a self-assessment that weighs their qualifications against the demands of their target role. This assessment includes tallying up hard skills—like certifications, degrees, and technical proficiencies—and soft skills, such as leadership qualities, communication skills, and problem-solving abilities.
Moreover, candidates must remain aware of economic factors that influence salary norms, including the cost of living in a specific region, the demand for certain skill sets, and the health of their industry. Websites offering salary comparisons can be helpful, but so can conversations with industry peers and mentors.
Networking events and informational interviews provide opportunities for gathering information and for candidates to start positioning themselves within their desired salary bracket.
Once candidates have a clear picture of their worth, they must then be able to communicate it effectively. This doesn’t mean simply stating a number during an interview. Instead, candidates should prepare to showcase their value through examples of past achievements and a well-articulated narrative of their career trajectory. They should be ready to explain how their unique blend of skills and experiences will benefit the potential employer, thus justifying their salary expectations.
This 360-degree understanding sets the foundation for confidently entering salary negotiations, equipped with the knowledge and communication tactics to secure a compensation package reflecting one’s true professional worth. Whether you are looking for software developer jobs or any other, these tips will help you!

Employers face a challenging balancing act when entering salary negotiations. They must secure top talent to drive the success of their organization while also adhering to budgetary constraints that ensure the company’s financial health. The key is to develop a comprehensive understanding of both the market conditions and the internal value of the role.
Before entering negotiations, employers should clearly understand the role’s importance within the company’s ecosystem. They must ask themselves how critical the position is for operations, the scarcity of the skill set in question, and the impact of the role on revenue generation or cost-saving initiatives.
Additionally, it is vital to understand the company’s position relative to its competitors in the industry. Are you a market leader able to command loyalty through brand reputation, or does your company need to offer more competitive salaries to attract the best?
Employers also need to stay informed about the current market rates for roles, which can fluctuate based on various factors, including geographic location, industry trends, and the economic climate.
Salary surveys, industry reports, and professional organizations can be valuable resources. Establishing a salary range rather than a fixed number can provide flexibility during negotiations, allowing employers to adjust offers based on a candidate’s experience and skill level without exceeding budget limits. Whether you are talking about management jobs or any other.
It’s also essential for employers to recognize the intangible benefits of investing in quality talent. While it’s important to avoid overstretching financially, underinvesting personnel can lead to higher turnover rates, increased hiring costs, and lost productivity. Offering a competitive salary can improve employee retention and engagement, which are critical for long-term success.
During negotiations, transparency is crucial. Employers should be open about the limitations and possibilities within the compensation package, including discussions around growth potential, performance incentives, and non-monetary benefits that could entice candidates.

To navigate salary negotiations effectively, candidates should arm themselves with detailed research. Here are essential steps for candidates to take when preparing:
Understand the Industry and the Company’s Financial Health:
Salary and Compensation Trends for the Role:
Leverage Professional Networks:
Consider Geographic Impact:
Factor in Living Costs:
When negotiating salaries, employers must meticulously establish fair compensation ranges. Here are the key steps to develop these ranges:
Assess the Role’s Value Within the Company:
Understand the Competitive Landscape:
Establish a Salary Range:
Consider the Total Compensation Package:
Keep an Eye on Budgetary Constraints:
Plan for Future Growth:
Maintain Transparency:
Employers who take these steps can confidently enter salary negotiations, knowing they’re offering a fair and competitive rate while also upholding the financial integrity of their organization.

Salary negotiation is as much about how you communicate as it is about the figures you present. Here are key conversational strategies for both employers and candidates:
Active Listening:
Clear and Concise Language:
Balanced Assertiveness:
Empathy and Understanding:
Questioning for Clarity:
Framing Your Perspective:
Flexibility in Approach:
Navigating Deadlocks:
By mastering the art of conversation in negotiation, employers and candidates can work towards a successful and amicable agreement.

Negotiation is a critical skill for job seekers, as it often determines not just their income but also their level of job satisfaction. Whether you are looking for retail jobs or any other. Here are some in-depth strategies for candidates to ensure they negotiate effectively.
Before entering any negotiation, candidates must understand their value in the job market. This involves researching industry standards, understanding the salary landscape for the role, and reflecting on one’s unique skills and experiences. Websites like Glassdoor, LinkedIn Salary, and PayScale can offer insights into what others in similar positions earn.
Once you have this information, you can establish a salary range that accurately reflects your worth. Starting with a range opens the door to discussion and shows that you are flexible and reasonable. Having a bottom line is also crucial – know the minimum offer you’re willing to accept and be prepared to walk away if the offer doesn’t meet your expectations.
Your ability to communicate your value is as crucial as the value itself. Prepare concrete examples of your accomplishments that are relevant to the job at hand. Did you boost sales by 30% in your last role? Did you lead a team to complete a project two weeks early? These specifics will make a compelling case for why you deserve the salary you’re asking for.
Remember, the negotiation is not just about what you need but also about what you can offer. Make it clear that your experience and skills will benefit the company, potentially even saving or making them more money in the long run.
Negotiation is a two-way street; active listening can be your greatest asset. Pay attention to what the employer says, and read between the lines. Their priorities, constraints, and enthusiasm about your candidacy can guide your approach. For example, if an employer emphasizes budget restrictions, you might pivot the conversation towards non-monetary benefits.
Active listening also shows respect and builds rapport, setting a positive tone for the negotiation and your potential future with the company.
How you handle a counteroffer can significantly impact the negotiation’s outcome. Reacting impulsively or with visible frustration can damage your professional image and reduce your bargaining power. Instead, take the time to understand the offer. Ask questions if necessary, and if the offer is below your expectations, articulate why you believe it should be higher, referring back to your research and achievements.
Poise also involves patience; sometimes, the best move is to step back and ask for time to consider the offer. This gives you time to evaluate it and signals to the employer that you are in demand.
Negotiations can be daunting, so practicing your approach is essential. Conduct mock negotiations with a mentor or career coach who can provide feedback. This rehearsal can help refine your delivery, anticipate questions, and develop responses. By the time you’re in the actual negotiation, you’ll feel more confident and prepared.

Employers must also adopt specific strategies to ensure successful salary negotiations:
Employers must balance market competitiveness with internal equity when determining salary ranges. This crucial step ensures that offers made to new hires are fair compared to existing employees and attractive relative to the market.
Gathering data from salary surveys and benchmarking against industry standards helps employers understand where they stand. Establishing a salary band for each position also aids in maintaining a structure that can be easily communicated and justified during negotiations.
In today’s job market, non-monetary benefits can be as appealing as a high salary. Employers have the opportunity to get creative with their offers by including perks such as flexible work schedules, the option to work remotely, or extra vacation days.
These benefits can significantly enhance an employee’s work-life balance and tip the scales in favor of acceptance when an offer may fall short financially. Highlighting these perks can be especially effective in attracting candidates who value flexibility over a higher salary.
While crafting attractive offers, employers must adhere to their predetermined budget constraints. Openness about financial limits can prevent misunderstandings and establish trust.
Employers must communicate the rationale behind their offer, emphasizing that budgetary limitations do not undermine the candidate’s value. This honest approach lays the groundwork for a positive employer-candidate relationship and ensures that both parties clearly understand the offer’s financial aspects.
The final stages of negotiation should bring clarity and commitment from both parties:
Research the market rates for the position using salary comparison websites, consult industry reports, and analyze your internal salary data to ensure fairness and competitiveness.
Many candidates value flexibility, work-life balance, and benefits such as health insurance, retirement plans, and professional development opportunities as much as, if not more than, salary.
To bridge the gap, be transparent about your budget constraints and offer alternative compensation, such as performance bonuses, benefits, or growth opportunities.
If not positioned properly, yes. Ensure the range is competitive and explain how candidates can move up within that range based on performance and experience.
Review your salary scales at least annually, or more frequently, if there are significant market or industry changes to ensure ongoing competitiveness and internal equity.
Conclusion:
Successful salary negotiation requires a balanced approach from both employers and candidates. Employers should establish clear salary ranges based on market data and internal equity and consider the strategic use of non-monetary benefits.
Candidates need to research thoroughly, understand their value, and communicate effectively. Active listening and poise are essential for both parties. By entering negotiations informed and transparently, both employers and candidates can foster a relationship built on mutual respect and understanding, ultimately leading to an agreement that satisfies both parties and sets the foundation for a productive working relationship.
Before moving to negotiation, hunting for the perfect job is what you need the most. BCjobs can be your job-hunting partner!
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]]>The post What’s the best way to negotiate your salary? appeared first on BC Jobs Blog.
]]>Thus, it is essential to not only negotiate your salary terms to increase your annual pay, but also do it effectively. Wondering how? Here are some tried and tested tips that will come to your aid in negotiation.
Make sure that you have done your research regarding what to expect from the position and the salary you are seeking. If you do not know where to start, the Bureau of Labor Statistics is a good place to start with.
Do not bring up the topic of compensation or salary before the employer does. Try and delay the negotiation for them to bring it up and it is best to speak up after you have been told about everything.
It is always a good idea to talk to your employer and place your salary request in the form of a range of figures. This way, you can avoid scenarios where you overprice or underprice your services unknowingly. It also indicates that there is room for negotiation which might appear lucrative for the employer.
Salary is only one factor in the package of compensation. Do not get caught up on the numbers. It is not ideal to ignore the benefits and other variable compensation details offered by the company. These might often include year end bonus, joining bonuses and other benefits.
The total package of the variable compensation, your monthly salary and the benefits included form an important part of your negotiation. If you were not able to get everything you wanted, wait for 4 to 6 months and then request a review.
While you may seem pressured to respond immediately, there is no need to reject, accept or counter the job offer on spot. The ideal way to behave is to thank the hiring manager and let him/her know that you would like to take some to consider the offer. The usual time period taken is 24 hours and it’s not advisable to revert anytime later.
You need to send them an email with your thoughts and convey your acceptance or negotiation requests. It is recommended to respond in a timely manner and take enough care so that you do not lose the job entirely.
It is worth noting that the job offer’s base pay is not the home pay. Home pay is what you have left in your account at the end of the month after paying the taxes, insurances, travel charges, gas bills, parking lot fees, road tariffs and other bills which eat away into your money.
If you are unsure of how to calculate the home pay, you can make use of online calculators that help in estimating your cost of living. They give you a brief sense of what your home pay would be before you say ‘yes’ to that job offer.
It is recommended to not give in to anger or aggressiveness when negotiation does not go in your favor. Always remember to maintain your calm and explain your concerns to the hiring manager. If not immediately, your hiring manager will definitely think about what you have said and will respond soon. It is most important to be practical and maintain the right composure when you talk!
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]]>The post Severance packages: What’s Fair? appeared first on BC Jobs Blog.
]]>Legal Obligations
British Columbia has a law called The Employment Standards Act, basic requirements set out to ensure the rights of employees. The Employment Standards Act include minimum wages and terms of employment. Severance pay is mandatory under these acts. As stated in the Employment Standards Act, an employee is entitled to one week’s wages after three consecutive months of service with the company. For every year’s service, the employee is entitled to one week’s wages. For example, if an employee has been with the same company for four years, the company must pay the employee severance pay of four weeks’ wages. 8 weeks’ wages of severance pay is the maximum required by law. However, this could vary depending on the terms of the agreed upon contract.
What is a fair severance package?
A fair severance package is more than just a legal requirement, it demonstrates a level of care to the employees. Providing a fair severance package to a laid off employee not only helps the laid off employee, it also reassures the remaining employees that the company has their best interest in mind. This sense of security in employees is vital to the performance of an organization.
Keep these factors in mind when drafting a severance pay policy: The BC Employment Standards Act, the employee’s performance, employee’s behavior during his/her term with the company, etc.
Related to Severance Packages:
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]]>The post Why Creating Fair Salary Structures is Important for Your Organization appeared first on BC Jobs Blog.
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An organization needs talented and skilled individuals to build a successful business. Because these talented people are highly sought after, an attractive pay structure is often the key to bringing the best candidates on board. Studies have shown that a fair compensation system is among one of the most effective ways in retaining and motivating employees. When an organization is made up of people who are skilled and motivated, business thrives. Furthermore, salary structures provide a framework for fair and consistent pay policies; they help monitor and control the implemented pay practices and demonstrate possible pay opportunities to the employees. Implementing good salary structures is critical for any company.
Several factors are taken into consideration when designing salary structures. This includes job analysis, and salary surveys. One of the key factors when designing salary structures is the balance between internal and external pay equity. Internal pay equity refers to the employees’ pay compared with those in similar positions within an organization. External pay equity refers to employees’ pay compared with those with similar positions outside of the company. It is important for an organization to maintain a balance between internal and external pay equity. This will help keep employees motivated and promote harmony in the work environment.
Generally, companies employ two types of salary structures – Traditional and Broadband salary structures. Let’s look at each of these in detail.
In a traditional salary structure there are many pay ranges depending on the nature of a position. The new employee generally starts at the bottom of a pay range. He/she will then move up the range over time based on his/her performance appraisal.
Companies using traditional salary structures have many pay ranges depending on the nature of each position. This salary structure provides a hierarchy system in the organization allowing employees to be promoted from one pay grade to another.
Broadband salary structures are more flexible with fewer bands and wider salary ranges. Broadband salary structures are often used in flatter organizations with fewer levels or smaller companies.
In broadband salary structures, the emphasis tends to be placed on career development rather than job promotion.
Salary structures are a necessary part of effective management. They help make sure that the pay levels are externally competitive and internally fair. Salary structures also allow companies to reward performance and development while controlling cost. Well-designed salary structures will attract highly skilled people to your company and keep them motivated within the organization.
Articles Related to Fare Salary Structures:
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Employee referral bonus programs have always been a favored recruitment strategy for many organizations. Each referral bonus program is designed differently from company to company but essentially it is a program where a reward is offered to employees who bring in qualified people for the company. This reward is usually paid out when the referred candidate is hired or after the candidate has been with the company for a period of time. There are many benefits that come with a well-planned referral bonus program. Not only does the referral bonus program help save time and money on recruitment, it also ensures the qualifications of applicants.
Types of bonus programs
There are usually two types of referral bonus programs, informal and formal, depending on the rewards and the process of the program.
How are employees awarded after a successful referral?
The reward varies from company to company depending on each organization’s needs and culture. Some companies offer cash, some gifts, some award both. Most companies give out the award after the referred candidate has worked for the company for a certain period of time. Some companies award after the candidate is hired, others may choose to award during the interviewing stage.
How to promote referral programs?
In order for the referral bonus program to work, companies must make sure employees know about it. Set up boards that advertise the program at the entrance and exit; email employees about the program; have meetings to let employees know about the referral bonus program. Most importantly, make sure the rewards are appealing to the employees.
Benefits of using different bonus models
Each bonus model offers its own benefits. An informal referral program is ideal in small organizations where there are limited resources for recruitment. It is also easier to track and monitor referred candidates in smaller companies. Formal referral bonus programs are suitable in larger organizations where the recruitment needs are higher and more resources are available for it.
Employee referral bonus programs are a great way for your company to recruit the most qualified candidates. Employees have a very good idea of the culture and nature of the company, and therefore, the referred candidates tend to work very well within the organization. There are many benefits that come with this program making it a very valuable management tool.
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]]>EDITOR’S NOTE: Your readers can order free copies of the 2009 Salary Guides by visiting www.rhi.com/SalaryGuides or calling (800) 803-8367
TORONTO, Nov. 19 /CNW/ – Even in the current economy, certain skill sets remain difficult to find, according to the 2009 Salary Guides from Robert Half International. The recently released guides point to modest overall salary increases for accounting, information technology (IT) and administrative roles, but highlight specialized expertise that can enhance a professional’s marketability. This includes global experience for accounting professionals and web development skills for IT professionals.
Companies highly value employees who can identify cost efficiencies, develop long-range business strategies and maximize the use of technology,” said Max Messmer, chairman and CEO of Robert Half International. “Adding to the competition for those with specialized skills is a growing reluctance on the part of many professionals to leave secure employment situations in an unpredictable economy. This has made it a challenge for hiring managers to attract these workers”
2009 Hiring Outlook: Accounting and Finance
Overall, the 2009 research forecasts a salary increase of 2.8 per cent for finance and accounting staff. Companies are showing the most interest in professionals who can help their firms reduce inefficiencies and enhance profitability. Those who are familiar with International Financial Reporting Standards (IFRS) also are marketable.
Following are three in-demand finance and accounting positions:
– Analysts – Companies are seeking analysts with experience in
financial analysis, data flow analysis and project management skills
who can bring strong leadership and analytical skills to the table.
Starting salaries for management-level analysts at small/midsize
companies (up to $250 million in sales) are projected to range from
$68,250 to $91,500.
– Public accountants – Public accounting firms continue to look for
highly skilled professionals to help clients address fundamental
accounting, tax and audit issues. Firms seek experienced accountants
who can help offset an anticipated acceleration in baby boomer
retirements in coming years. Starting salaries for senior accountants
at large public accounting firms (more than $250 million in sales)
are forecast to range from $63,500 to $78,000.
– Accounting clerks – Organizations are relying on individuals who can
help reduce inefficiencies and enhance profitability by promptly
handling purchase orders and assisting with accounts payables and
receivables. Accounting Clerks are expected to see starting salaries
of $31,000 to $40,750.
2009 Hiring Outlook: Information Technology
IT unemployment remains low relative to many other occupations, driven by
the increasing complexity and proliferation of new technology and the need for
professionals to support Web 2.0 initiatives to enhance creativity,
collaboration and functionality on the Web. Overall, IT salaries are expected
to increase by 4.3 per cent next year. A smaller pool of highly skilled
candidates for technology positions, coupled with fewer college graduates with
IT-related degrees, is making it difficult for employers to hire and retain
individuals within many specialties.
Following are three in-demand IT positions:
– Application architect/developer – Companies will continue to invest
in a wide range of key applications that will provide them with a
competitive edge. Application architects can expect to see starting
salaries in the range of $83,250 to $107,750 in the coming year.
– Database manager – Interoperable database systems form the backbone
of many businesses, placing a premium on IT professionals who can
keep manage systems with maximum efficiency. The salary range for a
database manager is expected to be $81,500 to $116,000.
– Technical support – As companies implement a wider range of
technologies, the role of the technical support professional has
become more critical. Base compensation for Tier 2 help desk
professionals, for example, is projected to range from $41,250 to
$53,750.
2009 Hiring Outlook: Administrative and Office Support
Demand for highly skilled administrative professionals remains steady,
and starting salaries are expected to rise 3.2 per cent in 2009. As the role
of office support professionals continues to expand, businesses can be
expected to offer moderately higher compensation for the most skilled
individuals in certain positions. Applicants with industry experience,
technical aptitude, multilingual abilities and professional certifications are
highly sought.
Following are in-demand administrative positions:
– Customer service representative – Businesses rely on these
professionals to maintain a high level of customer satisfaction and
loyalty, especially key in an uncertain economy. Senior customer
service/call centre representatives are expected to see starting
salaries ranging from $35,750 to $45,250 in the coming year.
– Order entry specialist – In today’s economy, it’s imperative that
customer orders are processed quickly and accurately. Starting
salaries for senior order entry specialists are projected to range
from $31,750 to $40,000 in 2009.
– Office manager – A well managed office is critical in the current
business environment. Individuals with proven communication skills
and purchasing and facilities management experience can expect
starting salaries to range from $40,750 to $53,000.
About the 2009 Salary Guides
The new salary guides include the 2009 Salary Guide from Robert Half International for accounting and finance positions, produced by Accountemps, Robert Half Finance & Accounting and Robert Half Management Resources; the
Robert Half Technology 2009 Salary Guide for technology professionals; and the
OfficeTeam 2009 Salary Guide for administrative positions.
Since 1950, Robert Half International has produced salary guides to offer
business owners and hiring managers information on prevailing salaries in
their geographic areas and insight into the latest employment trends.
Companies consult the annual guides to determine appropriate compensation for
all levels of accounting and finance, technology, and administrative
professionals.
Information in the guides is based on the thousands of job searches,
negotiations and placements managed each year by Robert Half’s staffing and
recruiting managers, along with the company’s ongoing surveys of chief
financial officers, chief information officers and other senior executives.
Continuing or ongoing salaries are not reported because many external factors
— such as seniority, work ethic, job performance and training — impact the
salaries of full-time professionals as work histories develop.
Robert Half International has more than 360 staffing locations worldwide
and offers online job search services on its divisional websites, all of which
can be accessed at www.rhi.com.
/For further information: Kristie Perrotte, (416) 350-2330,
kristie.perrotte@rhi.com/
Related to 2009 Robert Half Salary Guides identify job market bright spots
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]]>The post What you need to know about creating a letter of offer appeared first on BC Jobs Blog.
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Every employment relationship is governed by an employment contract, whether written or unwritten. Letters of Offer identify employer and employee obligations and rights; as such, they’re important documents for limiting an employer’s liability. In practice, these letters are referred to only if an issue arises affecting the employment relationship.
Job duties and responsibilities
Key responsibilities should be listed, along with a sentence indicating that “this list of duties is not exhaustive; other duties may be assigned as business needs arise.”
Compensation: Salary, bonus, commission structure, other
Be clear about salary: include details concerning car allowances, cell-phone allowances, expense accounts, parking and all non-salaried compensation.
Hours of work
Include your core hours of business and any expected overtime, business travel or weekend work. Outline fixed hours if these are applicable, noting that “these hours can be changed with two weeks’ notice”.
Vacation allotment
Identify how many weeks of vacation an employee is entitled to, plus any increase in vacation days after a given period. Note, too, if there is a waiting period before vacation privileges become effective.
Company expectations
Outline your organization’s dress and conduct codes, and the consequences contravening these expectations (if the position warrants).
Probation period
While the traditional probationary period is three (3) months (Employment Standards), some firms indicate six (6) months.
Health and safety responsibilities
You may wish to include the following sentence: “You have the responsibility to report unsafe working conditions; you have the right to work in a safe environment and receive training on any procedures with which you are unfamiliar.”
Reasons for termination with “cause”
Outline the reasons that would cause you to end the employment relationship. These may include: poor performance, negligence, dishonesty, or a breach of confidentiality that affects the organization adversely.
Statutory holiday entitlement
Clarify any days your organization considers to be statutory holidays beyond those indicated in Canada’s Employment Standards Acts.
Notice period
Outline the number of weeks of notice reasonably expected from an employee prior to holidays, leave or departure.
Making It Legal
Recognized for its leadership and innovation in the staffing industry, altisHR brings out the best in people. Founded in 1989, the company provides temporary and permanent staffing services within Administrative Support, Finance, I.T. and Specialized Professional positions to Canada’s most prestigious firms.
Related to offering employment
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A pay philosophy is a company’s commitment to how it values employees. A consistent pay philosophy gives the company and the employee a frame of reference when discussing salary in a negotiation.
The goal of a pay philosophy is to attract, retain, and motivate employees. For companies in the private sector, this usually requires a competitive pay philosophy. For companies in the public sector, this means a well-rounded philosophy, with a focus on benefits and work life.
Companies attract, motivate, and retain through total compensation
The purpose of a good compensation philosophy is to attract, retain, and motivate good people. To accomplish these goals, companies use a mixture of the three main components of compensation: Base pay, also called salary; incentive pay, whether in the form of cash or non-cash award such as stock; and benefits, or non-financial rewards. A pay philosophy is a blend of all three, since the company must pay for whatever it delivers to employees.
For example, a company’s pay philosophy might be to offer salaries that are competitive in the market, or it might favor pay that is structured to attract employees rather than pay that helps to retain them. But few companies can afford to attract, motivate, and retain via generous compensation. The challenge is to create a pay program that acknowledges all three goals without exhausting resources.
As an example, suppose a small company with moderate cash resources is establishing a pay philosophy. The philosophy might look something like this:
Lead-lag, lag-lead establishes timing of adjustments
Most companies review salaries once or twice a year, but the market moves continuously. Therefore, a company’s pay is likely to be at market value just once or twice a year, similar to the hands on a broken clock, which only tell the correct time twice a day.
As a consequence, companies must decide what time of year to offer raises, and whether to lead the market at the beginning of the year and lag behind at the end of the year; or to lag behind at the beginning of the year and lead at the end. These two approaches are called lead-lag and lag-lead.
Employee proficiency ties skills to market value
Some pay philosophies track the development of skills that lead to proficiency in a job. The more proficient an employee becomes, the closer to market value he or she gets. This is a way of paying according to a market based on the value of skills.
Paying for employee proficiency is in contrast to paying for longevity, which has fallen out of favor in many industries but prevails nevertheless. The formula for employee proficiency involves calculating a comparatio – the employee’s salary over market, defined as the median or some other control point. For example, if an employee earns $45,000 and the median for that job is $50,000, the employee has a comparatio of 90 percent.
An employee who has lingered at a comparatio of 90 percent is at risk of leaving the job. If the company is interested in retaining the employee, it won’t cost much to bring him or her up to market. If there is a reason the company doesn’t want to pay 100 percent of market for this job, for example if the employee is not yet fully proficient in the job, it might still make sense to pay the employee 98 percent of market. In the example above, the company would pay $4,000 more to their current employee, who might well merit the full $50,000 anyway, to insure against the cost of hiring a new employee.
There are several advantages of the pay-for-proficiency method. Because pay is tied to the market value of a job, employees don’t get stuck with merit increases of just a few percentage points a year. Because the market value of a job is tied to skills, the conversation about compensation can begin from a level playing field: An assessment of how the employee compares on each of a number of measures of proficiency and skill.
Proficiency is not the same thing as performance. Someone who is not yet proficient at a job may still be learning some of the basic skills, especially after a promotion. Yet the employee’s performance may exceed expectations. Poor performers do not deliver on the expectations of the job, and companies do not typically retain these employees for long.
As employees become proficient in their jobs, it is important to keep them moving to the next level. Otherwise their pay will stagnate and they may become unmotivated or look elsewhere for a new challenge.
Program should be carried out consistently
By law, pay practices must be consistent, must not discriminate, and must not be arbitrary. Yet a pay philosophy may include different approaches for different types of employees.
For example, a company might decide to pay a competitive rate for most jobs and an aggressive rate for jobs that are especially difficult to fill and important to the bottom line. Such a company might pay its executives and its sales personnel at the 75th percentile and the rest of its employees at the 50th percentile.
A philosophy applied inconsistently can devalue employees and lead to trouble. For example, suppose a company established a flat rate of $9.90 per hour for nonexempt employees in a customer service role. The department had 200 percent turnover. Despite the published flat rate, some employees with college degrees successfully negotiated for $10 per hour or more, while employees with 20 years of experience faithfully assumed the flat rate was non-negotiable. Soon, three women over 40, a protected class under age discrimination laws, were earning less than three men who had just graduated from college. The manager’s defense when confronted with the disparity was that the women never asked for more.
Legal cases involving such discrepancies often center around the principle that it is more egregious to violate and be inconsistent with your own pay practice than it is to follow the law. In this example, correcting the discrepancy could cost the company tens of thousands of dollars. If the money isn’t in the budget, the department could be forced to lay people off or freeze salaries.
Communication is part of retention
Employers benefit from communicating their pay philosophies to employees, because a sound philosophy consistently applied creates a sense of fairness. Some companies advertise their pay structure as a recruitment and retention strategy. If a company publishes its pay philosophy anywhere, it should also tell any employee who asks.
Job candidates should also be aware of a company’s pay philosophy. If a company doesn’t have a pay philosophy, it will be easy to tell during the salary negotiation. Some companies even publish the philosophy in an employee handbook, and show employees where they are in relation to market. It makes more sense, during a salary negotiation, for an employer to say, “My final offer is $67,000, which is 100 percent of market,” than it does to say, “My final offer is $67,000, and I can’t pay a cent more.” Can’t usually means won’t.
It can be to a company’s benefit even to communicate a two-pronged pay philosophy where some jobs are compensated at more than the market rate. For example, one company with high turnover in its customer service department, a department critical to the company’s success, decided to compensate customer service representatives above market. Customer service people got better work spaces, incentive plans, and higher-than-market base pay. In communicating this change in philosophy to all employees, the CEO spoke candidly about the business reasons for the philosophy and the value to the company. Some employees thought the change was unfair, and left the company. But others respected the CEO for his honesty and fairness, and stayed. It became easier to hire and keep personnel for customer service jobs, and the plan succeeded.
Start the dialog, involve senior management
If you have questions about the philosophy behind your compensation, ask your human resources department for a copy of the company’s pay philosophy. This should show you the link between your pay and the company’s overall compensation principles.
If your company does not yet have a pay philosophy, suggest that the human resources department establish one. Employees need to see the connection to understand their value. Pay philosophies are important for companies of all sizes and stages because without them entrepreneurs could end up underpaying or overpaying for employees. Both problems result in a cost for the company, either in turnover or high salaries. In most companies, a human resources person takes responsibility for compensation; in a small company, the CEO might become proficient in the principles of compensation.
When a new company is establishing a pay philosophy, senior management must be involved, and the philosophy must be strongly aligned with company objectives. The CEO and other senior management must understand the program, agree to it, and support it consistently in order for the effort to be successful and worthwhile.
– Erisa Ojimba, Certified Compensation Professional
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Compensation refers to all forms of pay and rewards received by employees for the performance in their jobs including all forms of cash, benefits, services, and perks. It is important to recognize and communicate your “total” compensation as “all” the pay you are providing your employees. This should be done so that the value of what you are offering in compensation is clear and that it in turn attracts and retains the people you need.Direct
• Wages and salaries
• Incentives
• Bonuses and commissions
• Stock options
Indirect
• Benefits
• Income protection programs such as Employment Insurance, Canadian Pension Plans and Workers Compensation.
Indirect benefits are costly to you and their value should be communicated and acknowledged when discussing the compensation you offer. When accompanying a base wage or salary with incentives, bonuses, and/or benefits, you in turn create a compensation program that should support the values and goals of your business.
When developing your business’s total compensation program it is important that you understand and incorporate what is important to your business and its objectives. Consider creating a combination or variety of elements to your compensation program in accordance to your employee demographic and budgetary constraints. Program design, guidelines and procedures should always be tailored to contribute to your business’s success within the context of its operating environment. Ensure to include the following:
• The different elements that will comprise the total compensation your business offers to its employees
• That it is comparable or competitive within the industry
• That it is internally fair; meaning that there is a logical increase in pay dependent on things like length of service, job performed, or the skills or abilities required to successfully complete the job
• That there are established criteria that result in pay increase
• A means of measuring and controlling your payroll costs
• A means of measuring the success of your compensation program. For example being able to determine how competitive your compensation is in relation to similar businesses, and whether it accomplishes targeted outcomes of retention, performance and motivation.
The objective of compensation is to do the following:
• Attract employees
• Meet legal requirements
• Retain valued employees
• Motivate performance
• Motivate personal growth
• Sustain high morale
Some current trends in compensation are linking pay to performance objectives, competencies or skills required to perform the job, larger business strategies or goals, the position in relation to its importance of the business strategy and/or rewarding team accomplishments. It is essential that you realize the importance of compensation and the flexibility you and your business have in creating a more customized compensation package. This will in turn promote the attraction, retention and development of quality people.
Related to compensation
• Recruitment and retention
• Salary negotiation
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