Technical Support Representative (Work from Home – Canada)
Posted Yesterday
Job Details
Location
Salary
30 to 40 per hour (plus commission)
Job Description
ocation: Work from Home (Anywhere in Canada)
Job Type: Full-Time / Part-Time
Experience Level: Entry-Level (Training Provided)
About Tenstorrent
Tenstorrent is a growing technology company. We focus on building fast and efficient computer systems. We also help people learn and grow in their careers.
Job Overview
We are looking for a Technical Support Representative to join our team. This is an entry-level job. You will help customers solve technical issues and answer questions. Training will be provided.
Primary Duties
- Assist customers with technical problems via chat, email, or phone
- Provide clear and simple instructions to solve issues
- Keep records of customer interactions
- Follow company guidelines when troubleshooting
- Escalate complex issues to senior team members
- Collaborate with the team to improve support
Experience
- High school diploma or equal
- Basic computer skills (Microsoft Office, Google Docs)
- Good communication skills
- Basic technical aptitude or interest
- Ability to stay organized and manage time
- Ability to work alone
- Stable internet connection
- Willingness to learn
Benefits
- Competitive pay + bonus opportunities
- Flexible work hours
- Work from home (no travel needed)
- Paid training (no experience required)
- Health and dental benefits (if eligible)
- Paid time off (vacation and sick days)
- Paid public holidays
- RRSP plan to help you save money
- Work-from-home support (internet/equipment help)
Application closing date is 2026-05-30
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