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Joseph Richard Group

Service Leader

Location
Surrey, BC
Details
Full Time
Yesterday
We are currently seeking experienced Service Leaders to join our service team at S+L Kitchen & Bar in South Surrey!

Our ideal candidate has:
  • Prior experience working in restaurants as a Server, Service Leader or MOD
  • Prior experience in a leadership capacity
  • A desire to learn and grow with the Company
  • Top notch customer service skills!

Responsibilities of this role include:
  • Keep General Manager promptly and fully informed of all issues and take prompt corrective or suggest alternative course of action where necessary
  • Complete job responsibilities and performance objectives in a timely and effective manner and in accordance with JRG policies and procedures
  • Attends weekly Service Leader meetings
  • Maintains favorable working relationship with all company employees to foster and promote a cooperative and harmonious working environment which will be conducive to maximize employee morale, productivity and efficiency/effectiveness
  • Provide a favorable image of The Joseph Richard culture and uphold high industry standards
  • Oversee and manage all areas of the restaurant and make decisions reflected in the importance to guest service
  • Hold all employees accountable for service standards, performance and appearance
  • Ensure guest satisfaction in all areas of food, service and environment
  • Communicate with the team through daily log outs and updates
  • Develop and maintain relationships to ensure guests remain loyal and return
  • Report and record all repair and maintenance issues in a timely manner
  • Ensure financial and payroll related administrative duties are completed accurately on time and in accordance with company policies and procedures
  • Maximize bar profitability by ensuring correct pouring and recipes are followed
  • Understand scheduling based on budget and sales forecast and staffing and maintaining shifts accordingly

Working Conditions:
  • Hours and shifts may vary
  • Must be available to work evenings, weekends, and holidays
The Perks:
  • Fun work environment and company events!
  • Staff discount at all JRG locations and discounted meals during shifts
  • Opportunity to participate in the Company's Extended Health Benefits Plan after 6 months of employment
  • Access to ongoing training and development through Joseph Richard University (JRU)
  • Opportunity for advancement throughout all JRG establishments and divisions
  • Opportunity to participate in the JRG Join Us Employee Referral Program
Category
Hospitality and Tourism Restaurants and Food Service

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About Joseph Richard Group

The Joseph Richard Group (JRG) is British Columbia's Fastest Growing Hospitality company and was nominated in 2017 for Ernst & Young's Top Employer Award. With 21 locations (13 public ...

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Industry
Hospitality and Tourism
Size
501-1000 employees