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Joseph Richard Group

Service Leader

Posted 5 days ago

Job Description

Duties:
  • Manage daily or nightly operations and ensure all service standards and guest requests are met
  • Keep General Manager promptly and fully informed of all issues and take prompt corrective or suggest alternative course of action where necessary
  • Complete job responsibilities and performance objectives in a timely and effective manner and in accordance with JRG policies and procedures
  • Attends weekly Service Leader meetings
  • Maintains favorable working relationship with all company employees to foster and promote a cooperative and harmonious working environment which will be conducive to maximize employee morale, productivity and efficiency/effectiveness
  • Provide a favorable image of The Joseph Richard culture and uphold high industry standards
  • Oversee and manage all areas of the restaurant and make decisions reflected in the importance to guest service
  • Hold all employees accountable for service standards, performance and appearance
  • Ensure guest satisfaction in all areas of food, service and environment
  • Communicate with the team through daily log outs and updates
  • Develop and maintain relationships to ensure guests remain loyal and return
  • Report and record all repair and maintenance issues in a timely manner
  • Ensure financial and payroll related administrative duties are completed accurately on time and in accordance with company policies and procedures
  • Maximize bar profitability by ensuring correct pouring and recipes are followed
  • Understand scheduling based on budget and sales forecast and staffing and maintaining shifts accordingly

Working Conditions:
  • Hours and shifts may vary. Includes working evenings, weekends and holidays.

Wage negotiable, based on experience

About Joseph Richard Group

The Joseph Richard Group (JRG) is British Columbia's Fastest Growing Hospitality company and was nominated in 2017 for Ernst & Young's Top Employer Award. With 21 locations (13 public houses, 4 restaurants, 3 liqour retail stores, 1 hotel) and other ventures owned by André JOSEPH Bourque and Ryan RICHARD Moreno.

Industry

Hospitality and Tourism

Company Size

501-1000 employees

Application closing date is 2024-09-12

Current Openings

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