Sample Retail Resume

Objective

• To contribute to a retail sales organization as an assistant manager

Profile

• Experienced retail sales specialist with strong background in personal sales, loss prevention and promotion techniques

Experience

• Assistant manager. ABC Home Stores. Vancouver. August 2013 to present.
  • Revised security strategies based on analysis of nightly loss prevention audit, preventing $10,000 annual loss
  • Repositioned store entry merchandising and display, increasing high ticket item sales by 13 percent
  • Implemented new sales greeting and customer engagement process, resulting in 12 percent increase in value of each transaction
  • Managed evening payroll, scheduling, inventory, cash out, employee schedule and reporting.
• Sales associate. ABC Home Stores. Burnaby. May 2012 to August 2013.
  • Applied product and service knowledge to cross-sell in personal sales, increasing personal average per transaction value by 58 percent
  • Recommended and implemented store entry merchandising display changes, based on nightly loss prevention audit
  • Worked with other customer service team members to improve sales, promotion and customer service delivery
• Cashier. Wong’s Dollar Store. Vancouver. July 2010-May 2012.
  • Processed customer transactions using point of sale system
  • Responded to customer complaints with courtesy and empathy
  • Handled customer returns while employing loss prevention standards
• Education
  • Diploma of Technology. Marketing Management. BCIT. 2012.
  • Grade 12 Dogwood Diploma. Churchill Secondary School. Vancouver. 2008.
• Awards and Recognition
  • Named Employee of the Month three times at ABC Home Stores
  • Received top mark in Marketing 1102 course.

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