Tenant Services Coordinator

Have tenant services experience and are looking to launch yourself into work ASAP? A reputable property management company is seeking a Tenant Services Coordinator to play a key role in maximizing tenant retention, comfort and safety, contributing to the overall success of the company.

Their modern offices are central to the city’s best shops and restaurants, and they are easily accessible via the Cambie, Granville and Burrard Street bridges and are mere blocks away from major transit lines and the SkyTrain station.

What’s In It For You

You will earn $65-70K annually, based on the skills and experience you bring to this role, while also enjoying extended health and dental benefits, an RRSP program, a competitive vacation allowance, and access to an on-site gym.

What You’ll Do

• Address tenant inquiries and complaints and keep tenants updated on policies
• Organize special events such as tenant appreciation days
• Prepare, manage and maintain tenant-related documents
• Coordinate tenant move-ins, move-outs and contractor access
• Oversee key and access issues
• Coordinate insurance, damage and injury claims
• Manage on-going service contracts
• Coordinate and document tenant leasehold improvements
• Prepare permit drawings and application forms
• Other duties as required

What You Bring

• At least 2-4 years of tenant services experience  
• Proficiency with MS Office Suite (Word, Excel & Outlook)
• Fantastic interpersonal, customer service and communication skills (both written and verbal)
• Strong problem-solving and decision-making abilities
• Keen attention to detail and accuracy
• Ability to work as a part of a team

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