Manager, eGaming Strategy and Business Development

Manager, eGaming Strategy and Business Development

Location: Hybrid - Kamloops or Vancouver, BC, CA

Job Function: Facilities and Technical

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:

2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops

This is a 12 Month, Full Time opportunity

Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00

Our typical hiring range will be +/- 5% of the midpoint shown above

Factors influencing this decision include qualifications and market conditions for the role

The Company

For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province.

Job Summary:

The Manager, eGaming Strategy and Business Development leads the business strategy and oversees the evaluation of performance for all product lines as well as platforms and system capabilities including marketing, analytics and enterprise supporting capabilities to continue to grow the digital business while maintaining integrity and operational excellence for the player. This role is also responsible for developing and executing B2B (Business to Business) sales strategies and providing operational oversight that drives growth and maximizes revenue and profit through creative and innovative approaches for the eGaming division.

Key Accountabilities:

• Leads the overall business strategy for PlayNow including all product lines, platforms and system capabilities in alignment with enterprise product and player experience. Works closely with Marketing and Product teams to ensure alignment of roadmaps and priorities while recognizing potential efficiencies and opportunities for PlayNow.com
• Proactively assesses and evaluates changing marketplace and industry trends, identifying and advancing new business partnerships and opportunities that increase the competitiveness of PlayNow.com and improve the player experience
• Maintains a strong understanding of current BCLC strategies and works closely with multiple internal stakeholder in a multitude of areas including Marketing, Analytics, Product, CRM, Business Technologies and others in relation to B2B and Business Development partners to ensure strategic alignment and collaboration to leverage cross channel business and player opportunities.
• Develops and executes the B2B (Business to Business) sales strategies and provides operational oversight that drives growth and maximizes revenue and profit through creative and innovative approaches for the eGaming division. Acts as the business representative in the implementation of B2B related products, improvements and process development.
• Negotiates with leaders and other stakeholders to remove team impediments, issues and blockers, including escalating to the appropriate levels within the organization when they cannot be resolved at the team level.
• Supports and leads the eGaming business and management team in identifying strategic business needs required from both internal BCLC and Vendor supplied systems.
• Builds and maintains strong relationships with partner jurisdictions in the operational management of multi-jurisdictional products such as the Canadian Poker Network, Live Casino, Powerbucks and Bingo.
• Manages the overall documentation and communication processes for the eGaming department and leads the delivery of documentation between eGaming and the broader Operations team ensuring compliance and adherence to divisional and corporate requirements and timelines
• Provides strong people leadership and strategic direction to the department by championing BCLC's vision, mission and values, while ensuring the continual development of the technical and people skills required to meet corporate and department objectives.
• Manages significant budgets for operating, capital and direct costs. Develops operational budget and makes financial decisions in addition to approving financial expenditures for the department. Identifies risks related to the product, develops and implements risk mitigation strategies and reports on risks.
• Models leadership behaviours that support engagement of staff such as practicing meaningful recognition, inspiring a shared vision, communicating with staff regularly, coaching/mentoring others, conducting performance management, and supporting culture and change management initiatives

Minimum Required Qualifications:
Education and Experience

• Degree in business, information technology, or related discipline;
• 5 to 7 years product management experience (preferably in a software development environment) with progressive levels of responsibility;
• 2 to 5 years ecommerce or related experience (including online and/or mobile payments);
• An equivalent combination of education and/or experience may be considered.

Technical Requirements

• Significant leadership experience - providing both direct and indirect leadership;
• Experience working in a highly regulated environment;
• Demonstrated proactive and collaborative approach to identifying and resolving problems;
• Demonstrated experience creating and refining business processes;
• Solid understanding of ecommerce operations;
• Solid experience in client/partner relationship management;
• Excellent problem solving and analytical thinking/innovation;
• High degree of business acumen;
• Strong people development skills;
• Excellent team building abilities;
• Excellent interpersonal skills;
• Exceptional time management and multi-tasking skills;
• Strong computer skills - MS office suite;
• Experience in online gambling industry an asset;
• Experience working in a regulatory environment an asset.

What's in it for you

• Robust wellness programs to enhance your physical, mental, social, financial and career well being
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Our Play It Forward program provides volunteer hours for our people each year
• See all our rewards here

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong .

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out !

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more !

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com .

All candidates must be at least 19 years of age and legally eligible to work in Canada