Customer Care Support
Posted 11 hours ago
Job Details
Category
Location
Salary
23 to 26 per hour (plus commission)
Job Description
About the Role:
We are seeking to hire an Entry-Level Customer Care Support Representative to join our team. This is a work-from-home position with straightforward daily duties, full training provided, and ongoing support to help you succeed.
Key Responsibilities:
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Respond to customer inquiries via email, chat, and phone
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Provide basic product and service information
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Assist with order updates and account changes
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Record customer interactions accurately in the system
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Escalate more complex issues to the appropriate team
What We’re Looking For:
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Clear communication skills (written and verbal)
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Basic computer and typing skills
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Reliable internet connection and quiet workspace
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Positive attitude and willingness to learn
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Previous experience is an asset, but not required
What We Offer:
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100% Remote position within Canada
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Flexible scheduling options
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Paid training
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Supportive team environment
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Competitive hourly pay
Application closing date is 2026-04-28
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