Help Desk Representative (Entry Level)
Posted 9 hours ago
Job Details
Category
Location
Salary
35 to 38 per hour (plus commission)
Job Description
We’re looking for a friendly and reliable Help Desk Representative to join our team. This is a great entry-level opportunity for someone who enjoys helping others and is interested in starting a career in IT or customer support.
What You’ll Do:
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Respond to customer inquiries by phone, email, or chat
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Troubleshoot basic technical issues and provide clear solutions
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Escalate more complex problems to the appropriate team
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Document support requests accurately in our system
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Follow up to ensure issues are resolved
What We’re Looking For:
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Strong communication skills in English
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Good problem-solving skills and attention to detail
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Basic computer knowledge (Microsoft Office, email, internet)
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A positive attitude and willingness to learn
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Previous customer service experience is an asset but not required
Application closing date is 2026-04-28
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