Bilingual (English/ Mandarin) Customer Service Representative

Posted 5 days ago

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Job Details

Full Time

Location

Vancouver, BC Delta, BC Richmond, BC

Job Description

Express Employment Professionals, Delta, is hiring for a full time Customer Support Representative for a Richmond, BC branch of a leading health food distribution company with head office in USA. The ideal candidate is energetic, outgoing, customer-service oriented and can communicate in Chinese, and English as they a large Chinese clientele locally. This is a maternity leave of 1 year to 1.5 year period of time but likely to have long term opportunity as well. Person with any type of customer service attitude are welcome!

Requirements:
*Offer customer service through email, phone or walk-in clients
* Administrative work related to customer support and product information and follow up with clients
*Occasionally physical work which will be to pick up simple/ small orders from warehouse or serve customers during events

Education and Experience
*Successful candidates must be energetic, professional, proactive and positive
*Experience in customer service
*Attention to detail and excellent organizational skills
*Able to multi-task
*Proficient with Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
*Able to work to deadlines, prioritize tasks appropriately and multitask effectively
*Post-Secondary education would be an asset
*Fluent Mandarin or Cantonese (spoken/ limited reading or writing is okay) and English skills - good written communication.

Work Schedule is 5 days within their Office Open days: Mondays to Thursdays are 1pm to 9pm, Fri 11am to 7pm, Saturday 10am to 6pm

Wage is $17.00/ hour. Benefits after probationary period.

Please send your MS Word resume & cover letter to jobs.deltabc@gmail.com with subject line" Chinese/ English Customer Service Representative/ Administration, B723 VL".

About Express Employment Professionals

As a full-service staffing company, Express Employment Professionals provide cost-effective solutions to assist client companies with their staffing needs, helping their business meet its bottom-line objectives. With over 800 offices in Canada, the United States and South Africa we are well positioned to assist candidates in moving their career forward. Express Employment Professionals provide temporary staffing/evaluation and direct hire recruiting.