Service Desk Analyst I

Posted 9 days ago

Job Details

Full Time

Location

Prince George, BC

Salary

dollar sign 60,876 per year

Job Description

Reporting to the Chief Information Officer, and where applicable, assigned day-to-day supervision from the local Community Campus Manager, the Service Desk Analyst I will act as an initial point of contact for IT Services and will record, triage, escalate, or resolve user service and incident requests. This role will be responsible for maintaining accurate records in the IT asset and request tracking system. The Service Desk Analyst I will work closely with other members of the Service Desk team to promote ticketing and asset management procedures with the goal of delivering high-quality services and support to CNC stakeholders in a timely manner.

For full details and/or to apply, please visit our Career Website - https://cnc.peopleadmin.ca/postings/10744

About College of New Caledonia (CNC)

The College of New Caledonia has served the needs of students in B.C.’s Central Interior since 1969—and with the inclusion of the B.C. Vocational School, since 1962. The College region is approximately 117,500 sq. km. (or 12% of the province), with a population today exceeding 148,000. The region encompasses three school districts: #28 Quesnel, #57 Prince George, and #91 Nechako Lakes. The College offers a full range of Career, Technical, Vocational, and University Credit programming. Average annual enrollment is approximately 5,000 students. British Columbia is a fantastic place to work. Its diverse communities offer a rewarding and supportive environment, affordable homes, and extraordinary outdoor recreation opportunities. CNC offers more than 50 programs in health sciences, trades and technologies, social services, business and university studies and is an integral part of what makes Prince George a great place to live and learn. With more than 600 employees spread across six campuses, the College of New Caledonia is an excellent place to work. CNC prides itself on being a caring and sharing environment where you will thrive in your new job. Whether in the classroom, bookstore or admissions office, employees go out of their way to help students achieve their educational goals.