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OpenRoad Auto Group

Service Advisor Training Program Associate- Head Office

Richmond, BC
Full Time
5 days ago

Position:Service Advisor Training Program Associate

Status:Contract Full-Time

We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 32 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada'sBest EmployersandBest Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.

The OpenRoad Auto Group is proud to offer a paid training program that prepares you for a career as a Service Advisor within our award-winning organization.OpenRoad's Service Advisor Training Program is a paid contract position that involves structured in-class training followed by real on-the-job experience.

Our next intake is May 13, 2024.

If you are successful in getting accepted to the program, you will receive a four (4) week full-time paid contract position that provides:
  • Two (2) weeks of in-class training, which consists of; OpenRoad Academy courses, in-person training
  • Two (2) weeks shadowing experience
What we are looking for in successful candidates for this program:
  • Positive Attitude: Have a positive attitude that creates a welcoming and engaging environment for our customers coming to OpenRoad to get their vehicle serviced.
  • Willingness to Learn and Adapt: Being open to learning and to stay updated on product knowledge, policies, and best practices. Adaptability enables them to adjust their approach based on individual customer needs and preferences.
  • Transparent and concise communication: Being able to communicate within your team and to our customers on their vehicle service needs
  • Customer Service Experience: Having a customer service background is preferred but not mandatory.
You will also need to be:
  • Legally able to operate a motor vehicle in the Province of British Columbia and able to provide a clean driver's abstract
Internal Candidates MUST apply by filling out theInternal Endorsement Formon Sharepoint Failure to complete the form will cause a delay in your application.

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.


We thank all those that have applied. Only those considered for the position will be contacted.
Maintenance and Technicians