Parts Manager- OpenRoad Mazda Port Moody

Posted 5 days ago

Job Details

Full Time

Location

Job Description

DRIVING POSSIBILITIES

Position
: Parts Manager

Status
: Full-Time

Dealership
: OpenRoad Mazda Port Moody

Department
: Parts

Compensation:
As per the experience

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing
23 brands
across
44 locations
) with a shared vision to become the national automotive leader in customer experience. As one of "Canada's Best Employers" and "Best Managed Companies", we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

Dealership Specific (Optional):
Use this section to highlight what makes your dealership unique and provide any additional information that may be helpful to candidates. This could include dealership highlights, awards and brand-specific perks (Approx. 1 paragraph).

A Career at OpenRoad Means You'll Enjoy:

Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
Comprehensive extended health and dental plan (applicable for full-time positions only)
Strong focus on training, development, and internal promotion opportunities
Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
Be part of a culture that celebrates you through employee recognition programs and engagement events

ROLE & RESPONSIBILITIES:

To champion OpenRoad's Climate Goals.
Build strong customer relationships and operate the Parts Department at maximum efficiency and profitability.
Hire, train, motivate, counsel, and monitor the performance of parts department staff.
Direct and schedule tasks and activities of parts department staff.
Conduct meetings with parts department employees to discuss activities and matters that require attention and planning.
Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
Handle customer complaints immediately and according to the dealership's guidelines.
Prepare and administer an annual operating budget for the Parts Department.
Establish individual parts levels and balance them for maximum turnover.
Meet with dealership management on a regular basis to review current parts department performance, set future performance objectives, plan promotional activities and discuss other critical department matters.
Maintain good working relationships with manufacturers.
Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
This position will be expected to perform other duties as assigned by management.
OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Excellent interpersonal, organizational, and communicational skills.
Ability to motivate and train staff.
Strong knowledge of automotive equipment parts and accessories with extensive experience in an automotive parts department.
Current knowledge of local sources of supply.
Knowledge of techniques for receiving, storing, and issuing parts and supplies.
Ability to maintain records and prepare reports using a computerized equipment maintenance system.
Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
Ability to make sound decisions in a manner consistent with the essential job functions.
Ability to work constructively with members from all departments within the dealership.
A valid British Columbia driver's license with a clean driving record.

Internal Candidates:

To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process. [Link]

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

About OpenRoad Auto Group

OpenRoad Auto Group Ltd is a Canadian automotive retailer representing 18 import automotive brands at 22 locations. Since launching our identity as OpenRoad Auto Group in 2000, we have become one of the largest and fastest growing automotive retail groups in Canada. With over 150,000 customers choosing OpenRoad to purchase or service their vehicle, OpenRoad has established itself as one of the most progressive car retailers in Canada. A Best Employer (2017), Best Managed Company (2016) and CADA Innovator of the Year Laureate (2012), OpenRoad has earned a reputation as people-first organisation. OpenRoad Auto Group is a professional, respectful and well-managed automotive retailer.