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Douglas College

Manager, Business Intelligence & Data Analytics

Posted 7 days ago

Job Details


Job Description

Position Details

Position Information

Position Title Manager, Business Intelligence & Data Analytics Posting Number 02174SA Location Hybrid / Anvil Officer Tower, New Westminster Grade or Pay Level A - Pay Band 11 Salary Range Minimum- $89,455, Control Point- $119,273, Maximum- $131,201. Placement within a salary band is typically up to the Control Point based on a review of skills, experience and internal equity. May be placed over Control Point in limited circumstances. Position Type Administration - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Administration Start Date 07/02/2024 End Date Day of the Week Mondays, Tuesdays, Wednesdays, Thursdays, Fridays Shift 8:30am-4:30pm Work Arrangements
This regular full-time position is available as of July 2, 2024. However, the start date is flexible. Regular hours of work are 8:30am to 4:30pm, Monday to Friday. Occasional travel between Douglas College locations as required.

Douglas College is committed to supporting a healthy work/life balance for employees. A hybrid work from home arrangement is available.
What Douglas Offers
DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better.
The Role
Under the direction of the AVP , Institutional Effectiveness, the Manager, Business Intelligence & Data Analytics is responsible for leading the development of business intelligence tools that can support evidenced-based decision-making throughout the College. These tools assist Deans, Directors, Chairs, Coordinators, and Senior Management with decisions related to program and unit reviews, program development, institutional performance, market intelligence, and strategic enrolment management. The manager takes the lead role in ensuring the College's databases are maintained such that the College provides accurate data for reporting purposes. As well, the manager takes a lead role in all government compliance reporting at the College, either conducting or delegating submissions to appropriate personnel. The manager also conducts complex research studies for the Institutional Research & Planning office utilizing the College's student information systems. The manager ensures information and analysis is published to the College community and stakeholders.


The Manager, Business Intelligence & Data Analytics is accountable for the following:
    •Proactively develop business intelligence tools utilizing College and provincial datasets that assist all levels of management within the College with evidenced-based decision-making such as conducting focus groups with Deans/Directors to aid in the development and refinement of these business intelligence tools. •Lead and coordinate the College's internal and central data warehouse initiatives, including managing the submission of data derived from operational systems, querying the databases, and liaising with operational departments and information technology personnel. •Train other managers, as necessary, to increase the internal capacity of the Institutional Research & Planning office to meet government compliance reporting requests. •Ensure the production of annual or recurring datasets such as key performance indicators and quick facts based upon data derived from Banner, Ministry, and other internal or external data sets. •Perform ad-hoc database queries and research projects (based on data derived from Banner, Ministry and other internal or external data sets), especially in support of strategic enrolment management and program and service evaluation. Bring potentially critical issues and findings to the attention of senior decision-makers, as well as conduct confidential studies in response to requests from others. •Meticulously examine and review tables within the internal central warehouse to identify potential differences and ensure data standards adhere to current government and College data definitions and standards.

The Manager, Business Intelligence and & Data Analytics may provide support for the following duties contained in the Institutional Effectiveness office, as required:

    •Conduct primary and secondary research about the College and its operational environment, and provide advice and assistance to others conducting such research. Identify critical data for educational and operational policy formulation and decision-making, analyze it for relevance and trends, and present conclusions to appropriate audiences. •Represent the College on provincial committees. Establish and maintain effective working relationships with a variety of employees at all levels within the College, at other post-secondary institutions, and within government. •Apply social science research methods such as designing and administering confidential and non-confidential surveys, and using statistical/quantitative analytical techniques. Manipulate confidential and non-confidential data using a variety of tools, and analyze and summarize the resulting information. Ensure excellent technical services are provided, including quality-assurance techniques. •Identify needs, provide analysis and interpretation of a variety of confidential and non-confidential information, and make recommendations as required. •Communicate, both orally and in writing, information of a complex, technical, or sensitive nature accurately, concisely, at an appropriate level, and in an appropriate format. Effectively respond to, and anticipate, the information needs of middle and senior management.
To Be Successful in this Role You Will Need
    •Established professional credibility as evidenced by a Master's degree in Social Sciences, Statistics, Computing, or other relevant field; an equivalent combination of education, training, and experience may be considered; •Minimum 7 years of experience in post-secondary education or equivalent experience in a related research public sector environment; •Knowledge of relational database design, data warehousing, and proficiency in querying databases in an Oracle environment using such tools as SQL , TOAD , MS Access, and Oracle Discoverer; •Demonstrated competence in office, spreadsheet, statistical, and research software such as SPSS and Excel as well as data visualization software such as Tableau or Power B.I.; •Demonstrated ability to work both independently and as part of a team, with limited direct supervision; •Able to establish priorities in a changing or ambiguous environment, modify work plans effectively, and work on multiple projects concurrently; •Excellent organization skills and ability to establish and meet deadlines. Experience in project, administrative, and change management; •Demonstrated ability to apply critical thinking; •Highly self-motivated and directed; •Exercise sound judgement on issues of a sensitive, confidential, or contentious nature; •Experience in a supervisory capacity would be an asset; •Experience with student information systems such as Banner is required; •Commitment to a respectful, team-orientated collaborative work environment. Must be able to deal with sensitive issues with tact and diplomacy.
Link to Full Position Profile Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.
Needs a Criminal Records Check No

Posting Detail Information

Open Date 04/22/2024 Close Date Open Until Filled Yes Special Instructions to Applicant
Interested applicants must submit their application and all required documents online on the Douglas College Career Site []. The first review date will be Monday May 13, 2024.

Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume.
Quick Link for Direct Access to Posting

About Douglas College

Douglas College is one of the largest colleges in British Columbia, offering a variety of bachelor's degrees, diplomas, university transfer options, career training programs and much more. We have campuses in New Westminster and Coquitlam as well as a training centre in Surrey and are home to more than 14,000 credit students each year as well as an additional 20,000 who take non-credit programs. If you want to do what you love and be good at it, Douglas College is the place for you.



Company Size

1001-5000 employees

Application closing date is 2024-08-16

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