Director, Laboratory Operations
Posted 2 days ago
Job Description
Are you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a Director with significant management and leadership experience to join our Laboratory Services department.
In accordance with the mission, vision, values, and strategic priorities of Northern Health, the Director, Laboratory Operations provides accountable strategic and operational leadership for Laboratory Services across Northern Health. The role is responsible for the planning, delivery, performance, and continuous improvement of laboratory services, including anatomic pathology, hematology, chemistry, transfusion medicine, microbiology, point-of-care testing, and other laboratory disciplines across a complex, multi-site environment.
The Director is accountable for ensuring the safe, efficient, high-quality, and sustainable delivery of laboratory services that meet clinical needs, support patient-centered care, and align with Northern Health priorities, provincial standards, accreditation requirements, and regulatory expectations. The role provides executive oversight of operational performance, financial and capital planning, workforce and labor relations, quality improvement, patient and staff safety, and risk management across all laboratory environments.
Working in close partnership with pathologists, laboratory professionals, clinical leaders, Health Service Administrators, and regional and provincial partners, the Director supports integrated service delivery, innovation, evidence-based practice, and continuous improvement. The Director represents Northern Health Laboratory Services on internal and external committees, working groups, and provincial initiatives, and contributes to system-level planning, performance reporting, and accountability initiatives that support the long-term sustainability and excellence of laboratory services across Northern Health.
Starting salary will be approximately from $130,864 to $163,579 and will be based on education, training, experience, and salaries of similar positions.
Qualfications
• Master's degree in health administration, Laboratory Medicine, or related discipline plus seven (7) years of progressive leadership experience in laboratory or diagnostic services operations, or an equivalent combination of education, training, and experience.
• Demonstrated experience providing strategic and operational leadership, including responsibility for service planning, quality and patient safety, workforce management, financial oversight, and capital planning.
• Experience leading within a unionized healthcare environment, including labor relations, performance management, and application of collective agreements.
• Certification or licensure with a recognized regulatory body (e.g., CSMLS, BCSLS) relevant to laboratory services or equivalent professional designation.
Skills and Abilities:
• Demonstrated ability to lead complex systems and regionally distributed laboratory services, balancing local operational needs with organizational and provincial priorities.
• Strong strategic thinking, analytical, problem-solving, and decision-making skills, with the ability to translate system-level direction into operational outcomes.
• Proven ability to lead change, innovation, and continuous improvement in a dynamic healthcare environment.
• Demonstrated financial, operational, and capital planning acumen, including the use of data to inform performance improvement and resource allocation.
• Excellent communication, relationship-building, and stakeholder engagement skills, with the ability to work effectively with pathologists, clinical leaders, operational partners, and provincial stakeholders.
• Ability to operate effectively in an environment characterized by competing priorities, complexity, and ambiguity.
• Valid BC Driver's License.
Where you will be working:
Community:
Information about living, working, and thriving in the area is available through Prince George
More about Northern Health
Northern Health covers nearly 600,000 square kilometers, delivering health services to more than two dozen communities and 55 First Nations communities across the region. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, person centered care in collaboration with communities and partner organizations throughout Northern BC.
What Northern Health Has to Offer You!
Joining Northern Health means becoming part of a supportive team that values your growth and well-being. Here's what we provide:
• Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.
• Four weeks of vacation after one year of continuous service.
• Financial support for moving expenses for eligible positions.
• Employee referral program with attractive incentives.
• Employer-paid training and leadership development opportunities.
• Access to spectacular outdoor activities and enjoy the shortest commutes in BC.
• Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions.
Important Application Information
Please ensure you upload the following documents as part of your application:
• Registration number (if you belong to a regulated profession).
• Supporting documents for education and qualifications, such as:
• Program certificates or diplomas.
• High school, college, or university transcripts.
• Cover letter and resume (recommended).
International Applicants
Before applying, please review the steps outlined on our Northern Health Careers page: Information for international applicants
About Northern Health
Company Size
5001-10,000 employees
Application closing date is 2026-06-22
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