Clinic Administrative Support Supervisor

Posted 8 days ago

Apply Now

Job Details

Full Time

Location

Vancouver, BC

Salary

dollar sign 40 per hour

Job Description

All Brains Clinic Ltd., a Vancouver-based mental health and assessment clinic, is seeking a Clinic Administrative Support Supervisor to lead and coordinate our administrative support team and keep clinic operations running smoothly.

The successful candidate will supervise a team of 5 administrative support staff (reception, scheduling, patient intake, and records) and coordinate daily scheduling and administrative workflow with the clinic's clinical team of psychologists, psychiatrists, and specialists.

Position details
- Permanent / indeterminate, full-time, 30 regular paid hours per week, non-seasonal
- Work location: 6205 West Blvd, Vancouver, BC V6M 3X4 (on-site)
- Start date: As soon as possible
- Language of work: English
- Benefits: Paid vacation and paid sick leave in accordance with BC Employment Standards
- NOC: 12010 — Supervisors, general office and administrative support workers (TEER 2)

Main duties
- Co-ordinate, assign and review the work of reception, scheduling, patient-intake and records staff
- Establish work schedules and office procedures and coordinate daily administrative workflow with other clinic units
- Resolve administrative workflow problems and prepare routine operational reports
- Train administrative support staff in job duties, privacy/confidentiality procedures, and clinic policies
- Requisition office supplies and ensure smooth operation of office equipment, arranging maintenance and repairs as needed
- Coordinate appointment scheduling and patient flow with the clinic's clinicians (psychologists, psychiatrists, and specialists)
- Perform administrative support duties alongside the team as required

Requirements
- Completion of secondary school required
- Completion of college courses related to office/administrative support usually required
- 2 to less than 3 years of experience supervising office / clerical / administrative support staff required
- Experience in a clinic, medical office, or high-volume service environment is an asset
- Familiarity with workflow management or scheduling software (e.g., Monday.com, Calendly, or similar) is an asset
- Strong organizational, scheduling and communication skills
- English language proficiency required

Please include a resume and a brief cover letter describing your supervisory experience.

All Brains Clinic Ltd. is an equal-opportunity employer. We welcome applications from all qualified candidates, including Canadian citizens and permanent residents, who are legally able to work in Canada.

About All Brains Clinic

All Brains Clinic is a multidisciplinary mental health clinic specializing in comprehensive diagnostic assessments for neurodevelopmental conditions. Operating with a focus on clinical excellence and operational efficiency, the organization provides expert, data-driven diagnostic care.