BAND 2 - Conflict Management Consultant

Posting Title
BAND 2 - Conflict Management Consultant

Position Classification
Band 2

Union
N/A

Work Options
Hybrid

Location
Abbotsford, BC V2S 1H4 CA
Kamloops, BC V2H 1B7 CA
Kelowna, BC V1Z 2S9 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Surrey, BC V4P 1M5 CA
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA

Salary Range
$74,300.00 - $105,000.04 annually

Close Date
5/28/2024

Job Type
Regular Full Time

Temporary End Date

Ministry/Organization
BC Public Service -> BC Public Service Agency

Ministry Branch / Division
Organizational Effectiveness / Strategy, Policy and Partnerships

Job Summary

Do you want to shift culture and be part of a dynamic team focused on resolving challenging and complex conflict? Apply your sound judgement and analytical skills in a key professional role. You will work with leaders at all levels in the BC Public Service to navigate conflict more effectively and address current or ongoing conflict situations with the goal of improving workplace relationships, communication and team effectiveness.

The Conflict Management Consultant focuses on the practice of interest-based conflict management providing expert conflict management advice, consultation and delivery of various interest-based conflict management processes, including coaching, mediation, facilitated conversations, workplace improvement processes and training. The position works in partnership with the team's Conflict Management Specialists. This position requires continuous learning provided internally in order to remain competent in all areas of conflict management process and practice.

Job Requirements:

• Post-Secondary degree in a discipline related to dispute resolution (including Conflict Resolution, Dispute Resolution, Conflict Analysis, Behavioural Sciences, Human Resources Management, Communications, Social Work, or Law); OR
• Certificate in 3rd Party Mediation (for example, Justice Institute of British Columbia Certificate in Conflict Resolution: Specialization in Mediation/Third-Party Intervention or CICR Third Party Neutral Conflict Resolution Certificate); OR
• An equivalent or alternate combination of education, training and/or experience may be considered.
• Experience coaching clients through a conflict situation, preferably with use of a well-recognized and effective model, such as a Professional Certification in the CINERGY Model© of Conflict Management Coaching (International Coach Federation Accredited Training Program and Certification Process).
• Experience facilitating formal training in adult skills-based education, preferably delivering conflict resolution skills training.
• Experience dealing with confidential client information.
• Experience independently managing a portfolio of clients in a customer service environment.
• Experience managing projects from concept to completion, including conducting needs assessments, framework design, process development, implementation and communication plans, piloting, review, and refinement.
• Experience applying knowledge of general HR practices, collective agreements, policies, legislation, human rights and labour relations in a public service environment. Additional preference may be given to applicants who have this experience in the BC Public Service.

Preference may be given to applicants who have:

• Experience leading delivery of 4 or more formal Conflict Resolution processes with individual disputants, such as Mediation, Facilitated Conversation or Conflict Coaching processes, within the last 3 years, preferably in a workplace context. Additional preference may be given to applicants who have extensive experience leading formal Conflict Resolution processes, i.e. more than 12 in the last 3 years.
• Public Sector experience.
• Experience dealing effectively with leaders in senior levels of government or private sector at a level equivalent to Assistant Deputy Ministers, Executive Directors and other senior levels.
• Use of personality inventories such as Insights, Lumina, Myers-Briggs, Strength Development Inventory.

Provisos/Willingness Statements:

• Willingness to travel frequently around the province as required.

For questions regarding this position, please contact Michael.Lomax@gov.bc.ca .

About this Position:
Flexible work options are available; this position may be able to work up to 5 days at home per week subject to an approved telework agreement.
This position can be based out of any of the location(s) listed above.
An eligibility list may be established to fill both current and/or future permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, itmay notbe used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca , before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Category
Leadership and Management