Senior Analyst, Network

Senior Analyst, Network

Location: Kamloops, BC, CA

Job Function: Information Technology

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:

2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops

This is a Temporary
Expected Salary Range: $70,177.00 - $87,722.00 - $109,652.00

Our typical hiring range will be +/- 5% of the midpoint shown above

Factors influencing this decision include qualifications and market conditions for the role

The Company

For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province.

Job Summary:

Reporting to the Manager Network Services, the Senior Network Analyst is responsible for the development, integration, operations and maintenance of all network technologies within the IT infrastructure. The Senior Network Analyst will participate in the design phase and provide input into the future direction of network technologies and management, analyze problems and drive solutions during testing and post-implementation and provide strong troubleshooting and implementation skills. This role will provide network support in the areas of data, VOIP, access, performance, surveillance, scalability, security, reliability, and fault tolerance.

The Senior Network Analyst acts as a consultative partner, providing subject matter expertise, analysis and advice to internal and external stakeholders, service providers and regulatory bodies, enabling BCLC to efficiently deliver highly available on-line products and services to our players.

Accountabilities:

• Researches, develops and integrates new network technologies into the IT infrastructure.
• Analyzes network performance trends, recognizes opportunities and proactively implements upgrades and enhancements.
• Analyzes and resolves chronic network problems and works with network vendors to effect problem resolution in a timely manner, escalating where necessary.
• Leads the installation of Network devices and systems into facilities across BC, including our primary and backup Data Centers, while meeting the build standards and guidelines set forth by the Network and Facilities teams.
• Designs a repeatable process for installation, security and configuration that allows simple operational processes for support.
• Liaises with and manages vendors, including development and oversight of RFP's, contracts and Service Level Agreements.
• Manages internal and external resources through effective project management, providing status reporting to stakeholders and ensuring deadlines are met.
• Within a cross-divisional team, contributes to the design and development of the Enterprise Architecture roadmap and ensures compliance with industry standards.
• Ensures compliance with all information security policies and standards by performing regular audits and ensures software licenses, patches, firmware and security updates are applied and fraud detection systems and processes are maintained.
• Maximizes revenue generation through a high degree of network availability as facilitated by risk analysis and service management.
• Builds strategic relationships with other industry peers to facilitate information exchange and partnering.
• Develops, implements and maintains policies, procedures and standards pertaining to network requirements.

Minimum Required Qualifications:
Education and Experience

• Post-secondary education in Engineering, Computer Science, Information Systems, or related scientific or technical discipline;
• CCNA, CCNP or CCIE Cisco certification preferred;.
• ITIL Foundations and a strong understanding of the ITIL framework and principles considered an asset;
• 3-5 years' related experience in an IT environment;
• Extensive experience in implementing routing and switching technologies and protocols (i.e. OSPF, BGP, Spanning Tree);
• An equivalent combination of education and/or experience may be considered.

Technical Requirements

• Thorough understanding of network security (i.e. ACLs, Firewalls, VPNs, Intrusion Detection Systems and Intrusion Prevention Systems);
• Through understanding of WAN infrastructure (i.e. Proxies, Load Balancers, Optimizers);
• Troubleshooting and Performance Analysis (i.e. WireShark, Solarwinds);
• Excellent time management, organizational and multi-tasking skills to manage multiple concurrent objectives, projects, groups or activities;
• Excellent problem solving and analytical thinking/innovation;
• Excellent customer service, communication and interpersonal skills;
• Excellent written and verbal communication skills;
• Ability to develop and maintain good working relationships with vendors and contractors;
• Demonstrated experience in business and process analysis and improvement;
• Understanding of B.C. gaming industry would be an asset.

Working Conditions:

• Must be able to work flexible hours and provide after-hours support as needed.

What's in it for you

• Robust wellness programs to enhance your physical, mental, social, financial and career well being
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Our Play It Forward program provides volunteer hours for our people each year
• See all our rewards here

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong .

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out !

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more !

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com .

All candidates must be at least 19 years of age and legally eligible to work in Canada