Remote Customer Service
Posted A month ago
Job Details
Location
Salary
65,000 to 98,000 per year
Job Description
We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service representative . This role is perfect for someone who is passionate about providing excellent service and solving customer inquiries in a remote setting. If you have strong communication skills and enjoy helping others, we want to hear from you!
Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Provide product information, troubleshoot issues, and resolve customer complaints
- Ensure customer satisfaction by exceeding expectations and building rapport
- Document all customer interactions and follow up as needed
- Collaborate with internal teams to escalate and resolve complex issues
- 1+ year of customer service experience
- Excellent communication skills, both written and verbal
- Ability to work independently and manage time effectively
- Proficiency in Microsoft Office and CRM software
- High school diploma or equivalent
- Strong problem-solving abilities
- Empathy and patience when dealing with customers
- Attention to detail and accuracy
- Adaptability and flexibility in a fast-paced environment
If you are passionate about customer service and looking for a remote opportunity, apply now to join our team
Application closing date is 2024-06-13
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