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xMatters

About

This is an opportunity for a talented candidate to join a progressive and evolving product communications team that does so much more than just technical documentation. Our collateral is integral to all of our products and a critical aspect of the overall user experience.

Here’s your chance to:


Contribute to outstanding customer communication throughout our organization
Develop a broad and varied suite of user documentation based on the latest help technologies
Collaborate with product designers and development teams to implement market-leading user experiences within our documentation and across our products
Participate in product reviews, internal training, and customer forums regarding documentation, user experience, and communication issues
Apply the latest communication tools and concepts to help organize and present content for technical and non-technical audiences
Define how our customers are able to interact with, learn about, and discover product features


This is no run-of-the-mill technical writing position: as a member of our Product Communications team, you’ll collaborate closely with our amazing engineers, product managers, designers, and other stakeholders to help build our world-class platform. If you have the technical skills, experience, and personality to deliver stellar user documentation, we want to hear from you.