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Smart Dolphins IT Solutions Inc.

About

We’re looking for awesomeness!

Are you the one? We’d love to meet you!

We have been certified as a “Great Place to Work” through our amazing team’s feedback, for three years in a row! We’re so proud of our unique team and the culture it fosters. Smart Dolphins is truly a place you want to come to, every day. Yep….EVERY day.

Working at Smart Dolphins

If you asked our current team why they love Smart Dolphins, they’ll tell you being here feels like a one-of-a-kind opportunity. We do challenging and meaningful work for some really caring, successful and valuable local organizations, all while working with a family-like team. The perks and office are great. For most Dolphins, there is no place we’d rather work!

Our leadership is committed to teaching our team about our business, technology, and providing continuous learning and educational opportunities. Working here means helping us build a business you take pride in as well as growing into the Dolphin we need you to be in the future.

Smart Dolphins has been recognized with several awards that speak to the unique and special place we’ve created over the years together:


2018-2020 – "Great Place to Work" Canada
2017 – Outstanding Workplace of the Year (GVCC)


 

...but who... are You?

Our Support Team Technician must represent themselves as a spokesperson for Smart Dolphins IT Solutions Inc. Many times, you are the first impression a client receives of our company. Your empathetic attitude, professional manner and ability to build genuine connections with our new and long-standing clients, is paramount to our success.

Of course, we have processes, check-lists, and policies however, YOU are responsible for combining this information, with your technical knowledge, to arrive at the best solution for each client. Most importantly, YOU set and expertly mange the right expectations for our clients (and your teammates).

*Experience is great, but we are looking for the right person to join our awesome award-winning team! Smart Dolphins will provide training to close any knowledge gaps, including support of technical certification pursuits.

ABOUT YOUR TECHNOLOGY SUCCESS PARTNER…

President, Dave Monahan founded Smart Dolphins on May 1st, 2000. He grew up in a family that valued ambition and Dave, wanted to be an entrepreneur just like his father. In the early years, Smart Dolphins offered a very broad range of IT products and services.

Fast-forward to 2019 and Smart Dolphins’ service offering has now completely evolved into that of a Managed Service Provider.

Over the last 19 years, we’ve been helping small and mid-size organizations drive efficiency and productivity by ensuring that their systems are fast, secure and reliable. During this time, we’ve fine-tuned a very special process of auditing and aligning our clients with world-class standards and best practices.