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Destination Auto Group Logo

Weekend Parts Counter Person - Destination Mazda Vancouver

Customer Service and Support
Full Time
Vancouver, BC     

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Destination Mazda Vancouver currently has an exciting opportunity for a Weekend Parts Counter Person  to join our growing team.  Do you have a passion for building a career within the automotive industry?  We are always looking for brilliant people to join our dynamic team and contribute to a better car ownership experience. 

 Our Motive:

To build long term relationship with our internal and external customers and partners by exceeding expectations, providing rewarding opportunities for our team, and making a positive contribution to the communities where we operate. We believe in the future of the organization and strive to create an inspiring work environment which enable our team to perform and grow. We focus on empowering not just our customers but also our employees with the right information to meet their automotive needs – new and pre-owned vehicle sales, maintenance and servicing.

Our Perks:

  • Dynamic, collaborative and team oriented culture.
  • Generous compensation structure.
  • Competitive Group Health Benefits Program.
  • Training and Development support.
  • Career advancement opportunities.


  • Saturday and Monday (8 hours per day)

What You’ll Be Doing:

  • Assist all customers in selecting required parts in a friendly, professional, and efficient manner; ensuring a high level of service to all internal and external customers.
  • Maintain effective and efficient inventory levels.
  • Answer customer phone calls, provide price quotes and other information.
  • Receive and fill customer orders, in person or over the telephone.
  • Advise customers on substitution or modification of parts, if identical replacement is not available.
  • Examine returned parts for defects; exchange defective parts, and process refunds.
  • Demonstrate equipment to customers and explain functioning of equipment.
  • Place new merchandise on display.
  • Maintain records of all repair orders, invoices, insurance estimates, and special order parts.
  • Prepare orders for daily shipment, delivery, or pickup.
  • Follow all quality control processes and procedures.Handle customer complaints tactfully, promptly and with genuine concern for the customer, as required.
  • Stay current on new products and product updates.
  • Follow all required safety instructions in handling equipment and materials.

What We’re Looking For:

  • 1 year parts experience is an asset.
  • Passion for customer service. You enjoy talking with them, identifying their needs, ensuring a positive customer experience.
  • Excellent verbal, written communication and interpersonal skills.
  • Strong computer skills (including MS Office suite); experience with ADP/CDK is an asset.
  • Valid BC Driver’s License, with a clean driver’s abstract.
  • Self-motivated, independent and a team player with a sense of urgency and attention to detail.
  • Exceptional organizational skills and ability to multitask, prioritize and adapt in a fast-paced environment.

 If this describes you perfectly, please send your cover letter and resume to    

 Please note that due to high volume of responses, only qualified, short-listed candidates will be contacted. All other resumes will remain on our database for future consideration.

About Us:

Founded in 2003, Destination Auto Group operates 6 full-service dealerships within the lower mainland, including: Chrysler Jeep Dodge in the Northshore, Hyundai, Mazda and Honda in Vancouver, and Toyota and Honda in Burnaby. 

 Destination Auto Group is an equal opportunity employer.

Posted: October 20, 2016
Closes:December 19, 2016
Email Address:
Company Info
201-500 employees

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About Destination Auto Group

Founded in 2003, Destination Auto Group operates six full-service dealerships, including: Chrysler Jeep Dodge in North Vancouver, Hyundai, Mazda and Honda in Vancouver, and Toyota and Honda in Burn...