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Web Application Support Specialist

Location
Vancouver, BC
Details
Full Time
A month ago
Join one of Vancouver’s most exciting and innovative SaaS service companies in a newly created role.
  • Interact with some of the biggest brands in North America
  • Newly created and varied role
  • Tight-knit and social work culture

What & Why:

This role is a combination of customer success, technical support, and website development. Due to company success and high rates of customer growth, we’re on the hunt for a Web Application Support Specialist to join one of Vancouver’s most exciting and innovative SaaS companies. In this role you will be the ‘point person’ for all technical customer inquiries from some of the biggest brands in North America. You will also be responsible for delivering clients' custom website requests and will be the ‘quarter back’ for multiple integration projects. You will need to bring exceptional customer service skills combined with technical prowess in HTML and CSS development.

Who:

Our client is doing amazing things with some of the biggest brands in North America. They are pushing the envelope for what’s possible in their industry and are leaders in their space. With an office in Mt Pleasant and less than 40 employees, they have a tight-knit and social work culture and are poised for significant growth in the future.

You:

You will bring the following education, skills and experience to the role:
  • 3+ years in a client/customer facing support role.
  • Expertise in supporting web-based software applications.
  • A high degree of proficiency with HTLM/CSS and other website technologies.
  • Computer science related education.

Next Steps:

If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.
Category
Software and Programming Information Technology