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TL Business Systems Analyst - FTT (12 months)

Full Time
Marketing Statement

TransLink (The South Coast British Columbia Transportation Authority) is one of Canada's most innovative transportation authorities, founded in 1999 to plan and manage transportation within Metro Vancouver. We've achieved success not only in improving the transportation network of the region, but helping maintain the enviable lifestyle of residents and the viability of local businesses. TransLink and our family of companies (Coast Mountain Bus Company, B.C. Rapid Transit Company and Transit Police) are proud to be one of BC's Top Employers.

Union Affiliation



Represents the BTS (Business Technology Services) Department in the provision of application maintenance and technical services to support enterprise operation and enable business transformation for an assigned area.

Works with clients and other BTS teams in identifying, proposing, and implementing new applications or services, application system changes, enhancements, configurations, interfaces, and solutions to issues while ensuring these applications or services comply with BTS standards and regulations.

Develops, where agreed and feasible, software customizations, interfaces, reports and/or new applications.

Maintains the health of applications by providing technical and maintenance support throughout their lifecycle stages.

Responds to emergency call-outs for immediate operational support as required.



Diploma in Computer Science, Software Engineering, or related field from a recognized higher education institution including courses in business/systems analysis, general programming and the use of software development tools.


Requires three (3) years recent experience in supporting enterprise applications in an information technology environment following current and relevant frameworks such as ITIL, Modern Service Management, Lean, and DevOps, applying these guidelines and best practices, utilizing development tools and information engineering techniques, communicating with users, other BTS teams and external parties to resolve problems and identify solutions. A further period of up to one (1) year in the position is required to become familiar with assigned TransLink information systems, policies, procedures, environment and its user requirements.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

Rate of Pay

Grade: 11

Salary Starting at: $6,447 per month

How to Apply

Please click the 'Apply' button at the top right corner
of the page or go to to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: February 20, 2020
Closing Date: Open until filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to

Equal Employment Opportunity

We are an equal opportunity employer committed to creating and supporting a diverse and inclusive workforce that is free of all forms of discrimination. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please reach out! We celebrate our inclusive work environment and welcome members of all backgrounds, skills and perspectives.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at

Management and Executive