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Impact Recruitment Inc.
Impact Recruitment Inc. Logo

Technical Support

Information Technology
Full Time
Burnaby, BC     
Richmond, BC     
Vancouver, BC     

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Position: Technical Support

Location:  Vancouver

Salary: $40 000 - $50 000

Are you a strong systems trouble shooter?  Are you mobile enough to be the helpdesk for 75+ off site users? Can you set up an offsite office? Do you want to work for one of the most well respected and largest construction groups in Vancouver? Perhaps this role is for you……….


This organization is part of one of the largest and most well respected construction and development groups based in Vancouver. This forward thinking organization has 50+ years of experience developing the top real estate in Vancouver. They set the standard when it comes to quality and trustworthiness. Due to growth in their organization there is a need for someone to be the main point of contact on their IT Helpdesk for off site workers.


The technical support role will report to the Systems Administrator and is the IT helpdesk for 75+ off site users. Including set up and repairs of computers, mobile and land line phones, workstations software and hardware. Site office set up of telco, wireless, copier, firewall, printers……. Working with 3rd party IT groups for VPN and server side operations. Provide tier 1 and 2 support for all external users and sites on anything hardware or software related.


To be considered for this role you must have

  • 2+ years in a technical support role
  • The ability to juggle many priorities and while keeping organized and multi-tasking
  • An excellent understanding of troubleshooting hardware and software issues
  • Have a vehicle to travel off site locations
  • Excellent customer service skills
  • The ability and patience to explain technical issues to not technical people
  • Excellent written and spoken English
  • Live in the Metro Vancouver area
  • Be legally entitled to work in Canada


 $40 000 - $50 000 plus bonus and full benefits


Please reply with a Microsoft Word version of your resume to: [email protected], or visit to apply online.  Let me know that you have applied by sending me a message on @fenyedi or my LinkedIn profile. If you would like to speak with me directly regarding this role, please contact Eric Fenyedi on 604 689 8687x231 or [email protected] for more information. 

Privacy and confidentiality are important to us; as such all applications are kept strictly confidential. We will not share your information with anyone without your prior approval.  While we will only be considering qualified applicants for this particular role, if you are interested in pursuing an alternate career path, we would certainly be happy to speak with you about opportunities that fit your profile.



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Posted: December 10, 2016
Closes:February 8, 2017
Email Address:
Company Info
11-50 employees
Staffing, Recruiting, HR Outsourcing

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About Impact Recruitment Inc.

Impact Recruitment is Western Canada's top specialized Recruitment Firm. With the ability to service every position within an organization, Impact is the ideal partner for your growing company.