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Systems Analyst III

Reference ID: TEC09833-16
Information Technology
Full Time
Burnaby, BC     

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Position Overview:

You will be joining a team that is responsible for some of key platforms enabling TELUS industry leading customer experience for the best-in-class TELUS OPTIK TV, Internet, Mobility and products and services in Consumer and Partner Solutions.

Our team is tasked with leveraging the best of what we already do at TELUS and adding in the best of what we know to be possible. We are excited about this challenge and we are seeking a creative, flexible and intelligent individual join us in the development and support of mobile and backend applications in the Telecom OSS domains.


You are customer focused and detail oriented with an excellent foundation in software development and support, stakeholder management, requirement development, analytical skills, an experienced professional in both waterfall and agile environments. You are a highly motivated self-starter, and you appreciate and embrace the culture of collaboration and effective communications, and you are comfortable with a balance between working individually in the details and collaborating with others to get that work done.

    •Interface between our internal stakeholders and our technical experts to identify business requirements and translate those into technical deliverables
    •Estimate, document, implement/optimize and sometime prime required work effort to address requirements from both growth and sustainment perspectives
    •Participate in full life cycle of development of new features and modification of existing features while emphasizing maintainability, reliability, scalability and performance
    •Create technical design documentation (e.g. files, database tables, program modules, screens, reports etc) to deliver required results
    •Development, testing and implementation of application changes as outlined in the analysis and design process
    •Plan and coordinate installation of new software and software upgrade
    •Test and debug program units in conjunction with other units and/or systems and integrate with other program modules and systems
    •Collaborate with team members, end users and/or other cross functional stakeholders as required
    •Provide 3rd level support as necessary
    •Test, identify issues, troubleshoot to determine root cause
    •Track issues and ensure that they are resolved satisfactorily



Required Knowledge:
    •Development languages and protocols: Java, Java Script, JMS, Ajax, JSON, XML/XSLT, Web Services, SOA, IONIC Framework, NodeJS
    •Solid working experience with Linux, Unix, Windows, Mac, IOS
    •Strong analysis and design skills using OOA/D, UML, design patterns
    •Solid web technology skills including HTTP/S, JavaScript
    •Strong database skills and knowledge: Oracle 10 and higher, SQL, JDBC, PL/SQL, stored procedures/function
    •Tools and frameworks: JUnit, Eclipse, XML Spy, TOAD, Maven, Spring
    •Knowledge of process improvement techniques advantageous (e.g. Lean Six Sigma)
    •Familiar with both Agile and Waterfall methodologies, and working knowledge and experience on Agile is a must
    •Experience with Ant, clearcase or/and equivalent source control systems
    •Knowledge of Telecommunication and Mediation(MediationZone) is an asset
    •Working knowledge and experience of DevOps is an asset

Required Skills & Abilities:
    •Strong verbal and written communication skills
    •Ability to take ownership and be a self-starter
    •Demonstrated leadership
    •Strong team player
    •Strong problem-solving skills
    •IOS Mobile App development experience is an asset

Required Professional Designation/Certification:
    •University degree in Computer Science, Engineering, or comparable
    •Certifications in any of the above technologies and frameworks is an asset

Required Experience:
    •Minimum of 3+ years of experience in a similar role within a large, complex organization
    •Experience successfully working in a highly team-oriented environment
Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

The TELUS team is as diverse as the society we live in and the customers we serve. We're also passionate about creating success for our customers, our shareholders, our communities and our team. And we do so by living the TELUS values and delivering on our Customers First commitments.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability. TECSOLCS

Posted: October 23, 2016
Closes:December 14, 2016
Email Address:
Company Info
10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...