Systems Analyst 2

Overview

As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey.

Employment Status

Union - CUPE Local 402 - Regular Full-Time: 2 positions

Scope

Reporting to the IT Operations Manager, the incumbent maintains the integrity of the enterprise systems including but not limited to both on-premise and cloud hosted server, storage and infrastructure applications and technologies.

Responsibilities

• Develop and maintain scripts to streamline routine operations • Monitor system performance and utilization to ensure maximum value is achieved particularly on consumption based services. • Perform duties as an Active Directory (AD) and Azure Active Directory (AAD) administrator, including administration of all City Group Policies. • Support and administration of AAD Connect and Private Link infrastructure. • Administer users in an M365, Azure, and on-premise Windows environment. • Perform analysis and development, implementation, modification and installation of complex enterprise systems in different operational environments • VMWare and Hyper-V administration, including creation of templates, installation of updates and patches, etc. • Ensure server data security and integrity by evaluating, implementing, and managing appropriate software and hardware solutions. • Windows Server routine administration tasks such as user account creation/updating, server builds/updates/patch installation, Domain Controller, DNS, DHCP, etc. • Creation and maintenance of documentation required for ongoing support of City technical infrastructure applications and technologies. • Work with other City departments, other IT staff, and vendors to implement new systems and/or troubleshoot and resolve problems on existing systems. • Provide technical direction and coaching to junior team members as required.

Qualifications

• Degree in a related field from a recognized institution plus two years related experience or an acceptable equivalent combination of education and experience.

Candidates under considerations will be able to demonstrate:

• Sound technical knowledge of IT infrastructure and the ability to perform root cause analysis and trouble shoot. • Possess effective communication skills and provide excellent customer service to all parties involved. The ability to work well within a team environment. • Able to prioritize and work under tight deadlines and urgent matters and achieve deliverables.

Experience with the following will be a benefit:

• Netapp storage infrastructure • Cisco UCS and HCI infrastructure • PowerShell scripting

Successful applicants must provide proof of qualifications.

Other Information

Pay Grade: 27

Hourly Rate:$47.52
Pay Steps Hourly Rate Step 1 $47.52 Step 2 (6 months) $49.52 Step 3 (18 months) $51.52 Step 4 (30 months) $53.84

Conditions of Employment

This position requires completion of a Police Information Check.

Successful applicants must provide proof of qualifications.

Closing Date

This job will be posted until filled.

Our Values

Integrity - Service - Teamwork - Innovation - Community

Category

Information Technology