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Paladin Security
Paladin Security Logo

System Support Specialist (IT Department)

Reference ID: 236866
Law Enforcement and Security
Full Time
Burnaby, BC     

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Paladin Security is seeking for qualified System Support Specialist. The successful candidate will provide operational and technical support to end users as well as deliver projects using their broad knowledge of IT. In this role, you will provide tech support to end users in various locations. You will maintain, monitor, and support current and new server/desktop deployment and perform periodic system audits to assure compliance and availability. You will maintain and manage backups, support users at multiple remote locations utilizing remote access tools and take a lead role on ongoing projects. You will work with various vendors that provide specialist service that maintain corporate VPN, WAN and phone system.

Job Skills / Requirements

Provide hardware, software and connectivity support to end-user desktop/laptop/tablet equipment, according to set IT standards
Install, configure, maintain, and troubleshoot PC system hardware and software
Create, modify, and delete Active Directory/Exchange user account.
Provide assistance to other department that may require travelling to customer site.
Maintain asset inventory
May require flex hours to meet the requirement of other Paladin branches.
Keep up-to-date and acquire new skills with emphasis on technologies that add value to areas of direct responsibility.


2+ years practical experience in a Technical Help Desk or Similar computer operational team environment
Diploma or equivalent work experience in a related field or industry
Current MCSA, A+ and Network+ certification a plus
Must have strong oral, interpersonal and customer service skills
Demonstrated analytical problem solving skills necessary to deal with and resolve technical problems
Experience working with any of the following:
Windows XP/7/8, Windows Server 2008 R2/2012
Active Directory
Blackberry Enterprise Server
Microsoft IIS (ASP)
Microsoft SQL 2008 R2+
VMware 5.x
Windows Server Backup

Additional Information / Benefits

Application Deadline: November 3rd, 2016

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Special Incentive Plans

This job reports to the Director of Corporate IT

This is a Full-Time position

Relocation is not provided and travel is required occasionally

Number of Openings for this position: 1

Posted: October 24, 2016
Closes:November 3, 2016
Email Address:
Company Info
5001-10,000 employees

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About Paladin Security

Paladin Security has the highest pre-employment standards in the security industry. In fact, a large part of our clients' satisfaction is derived from the people we attract and retain over the long...