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Studio Technician 2, Output Service Bureau

Vancouver, BC
11 days ago
26.630 to 28.510 per hour

Temporary Full-Time Position (ASAP to 31 March 2022)

8:30am to 4:30pm / Monday to Friday

Pay Grade F ($26.63 to $28.51 per hour)



Applications are invited for a Studio Technician to provide support for the University’s Digital Output Centre (DOC). The Technician processes job orders, assists users, keeps detailed records, and troubleshoots files, systems, and equipment. Applicants will have:


  • Two-Year Diploma in design, print production, or applied arts.
  • Minimum two years’ experience supporting digital file troubleshooting and digital print output, in a production environment.
  • Or an equivalent combination of experience and education.
  • Experience providing technical demonstrations and assisting non-technical clients. 
  • Some exposure to a color managed digital work environment, calibration software, and an understanding of a color theory. 
  • Work experience in a post-secondary setting is desirable.
  • Considerable operational knowledge of various output devices such as high-speed black and white and color laser printer/copiers, professional quality ink jet printers, and vinyl cutters,
  • Considerable knowledge and experience using the latest versions of Photoshop, Illustrator, InDesign, and Excel
  • Understanding of scanning technology, terminology and applied practice using a variety of scanning devices.
  • Understanding of, and experience in, PDF Filled Forms desirable
  • Working experience with RIP and Imposition software.
  • Ability to clearly articulate technical instruction to individuals and groups.
  • Excellent organizational, interpersonal, and communication skills.
  • Ability to work with considerable independence.
  • Working knowledge of color theory and digital color matching systems.
  • Some knowledge of traditional photographic, printmaking, offset press, and other traditional image and type creation technologies desirable.


Some Typical Duties:

  1. Inspects and prepares client’s files for output processing. Prints/outputs jobs following prescribe procedures, techniques and policies. Applies knowledge and experience to process technically difficult files or files that will produce unsatisfactory results for clients. Inspects and evaluates quality of produced jobs before delivery.
  2. Assists clients preparing files for output to various types of equipment. Provides standard step-by-step advice and assistance to clients in recommended procedures and techniques. Advises and assists clients on production methods resulting in minimized client costs.
  3. Advises and assists clients in the creation of work order forms. Resolves any uncertainty arising from forms prior to creating invoices or outputting jobs. Creates invoices for clients by entering the data. Processes Cash Card and paid invoice transactions for clients. Maintains records of all transactions.
  4. Provides both individual and group/class orientations to DOC services. Demonstrates the appropriate use of materials, tools, and equipment with a particular emphasis on safety. Provides step-by-step follow up technical demonstrations on equipment to individual students. Supervises or monitors equipment for safe and appropriate usage.
  5. Schedules new appointments, appointment changes and cancellations for clients. Accommodates walk-in clients and their needs. Assigns resources to clients in an effective and strategic manner.
  6. Accurately maintains financial, inventory, and other records.
  7. Troubleshoots systems and equipment as necessary. Consults the Studio Technician 3 when systems and equipment errors are not correctable with routine maintenance or troubleshooting techniques.
  8. Performs routine equipment maintenance as directed by the Studio Technician 3.
  9. Maintains the work environment for safety, efficiency, and cleanliness. Adheres to WHMIS and WCB regulations, and follows the University’s OH+S policies and procedures.
  10. Maintains a professional, effective and amicable working relationship with students, staff, and faculty that promote a secure, comfortable, and productive learning/teaching environment.
  11. Assists in the installation and configuration of systems and equipment. Assists in the creation of forms, reference material, and other departmental information. Provides input into operations.
  12. Ability to lift 40lbs
  13. Performs other related duties as required.


To apply for this job, please visit Competition closes on Tuesday, 26 October 2021.


Emily Carr University especially invites those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized. These include women, persons with diverse gender expressions and identities, persons of all sexual orientations, racialized persons, persons with disabilities, and First Nations, Metis, Inuit and Indigenous persons. All qualified people are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority. While we thank all candidates for their interest, only those short-listed will be contacted.

Information Technology