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Store Manager - Northern Canada Relocation

Reference ID: Edmonton 540757
Customer Service and Support
Management and Executive
Full Time
Edmonton, AB     
Red Deer, AB     
Richmond, BC     

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Please note that the city advertised is not necessarily where you will be located. You must be able to re-locate to remote regions in Northern Canada, and must be legally entitled to work in Canada.


The North West Company (NWC) is hiring Store Managers for their Northern and NorthMart stores. Bring your high-level retail experience and excitement to lead and develop a team, and make a difference at NWC.


The Benefits of Joining NWC:


  • Opportunities for growth and development throughout the company;
  • A competitive salary and benefits package;
  • Be part of a dynamic and diverse culture;
  • Receive benefits such as subsidized housing and food allowance, paid vacation travel, bonus and profit sharing opportunities and the ability to bank what you earn and more; and
  • We encourage employment opportunities for spouses.


Your Role:


  • Develop plans to achieve financial goals and communicate these goals to the store team;
  • Ensure appropriate merchandise is ordered and tailored to the specific market needs to maximize sales’ opportunities;
  • Respond accordingly and professionally to all customer inquiries or complaints;
  • Drive sales through promotional offerings, reaching sales targets and increasing profits;
  • Monitor the level of customer service and satisfaction within the store and take action as required to address issues;
  • Lead and control the goals and standards for the store;
  • Responsible for store personnel to ensure personnel have the necessary products and sales training to provide customers with an excellent shopping experience;
  • Provide a high level of sales and marketing service, and act as a brand and product ambassador;
  • Create a strong brand experience with your ability to communicate at all levels; and
  • Manage vendor coordination and budget administration.


Desired Skills & Experience:


  • Minimum of 2 to 5 years’ experience as a Store Manager or General Manager role in a high-level grocery/ retail environment;

  • Degree in retail, business, or marketing-related field is an asset;
  • You’re happy to take on responsibility as a good team leader and remain calm under pressure, in a fast-paced environment;
  • Experience in retail distribution, budget planning, merchandise displays, inventory control, cost control, and revenue generation;
  • Your approachable demeanour makes you a fantastic team leader and mentor;
  • You effectively prioritize duties and pay close attention to detail, aiding your strength in overseeing stock control and receiving orders;
  • You’re innovative, creative, commercial, and dynamic with high levels of enthusiasm to succeed, strengthening your ability to communicate at all levels;
  • You drive a culture that empowers your colleagues to strive for excellence for their customers, and you know how to make changes quickly and effectively; and
  • You’re a role model to your colleagues and community.


NWC is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Go North.


We thank all applicants for their interest; however only those selected for an interview will be contacted.

Posted: August 25, 2016
Closes:October 24, 2016
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