You're using an older version of Internet Explorer that is no longer supported. Please update your browser.

Store Manager

Kelowna, BC
Full Time
A month ago

Excel Personnel has been retained by our client in Kelowna BC’s beautiful wine country to recruit their next Store Manager.

If you are dedicated to delivering outstanding service, with a surprising range of product knowledge focused on local, organic, and hard-to-find products from the Pacific Northwest and around the world; If you are committed to ensuring a best-in-class business experience for both customers and suppliers, then we want to hear from you.

If your values support dedication to environmentally friendly practices such as recycling, energy efficiency, and the repurposing of both man made and natural products then our client wants you on their team.


Our client is currently looking for a highly organized, vibrant, and hands-on Store Manager to manage its Liquor Store in Kelowna, BC. Reporting to the Operations Manager, the role of the placed candidate will involve successfully managing the day-to-day operations, creating a positive and professional working culture and growing the revenue and profitability of the store.


Duties and responsibilities of the placed candidate include but are not limited to:

  • Managing sales growth and margin (profitability)
  • Ordering stock.
  • Backoffice paperwork such as posting, entering invoices, POS system data entry, running reports, making schedules, managing pricing, and printing price tags.
  • Receiving, loading, and unloading.
  • Staffing and people management.
  • Promotions and advertising.
  • Merchandising and store layout and aesthetics.
  • Cash and financial management.
  • Product portfolio and product management.
  • Providing expert guidance on wines, beer, and spirits for staff and customers.
  • Inventory control.
  • Support of all policies and compliance with Liquor Control and Licensing Branch and government regulations and policies.
  • Working closely with the local community to build mutual support.
  • Supporting our client's corporate initiatives.


Professional Experience and Qualifications

  • 2+ years’ experience in a retail store managerial role.
  • Proven ability to grow revenue and profitability in a retail store setting.
  • Analytical and cerebral. Comfortable with MS Office with strong Excel skills. Understanding of the use of POS systems and administration.
  • Solid understanding of P&L statements. Strong financial prowess.
  • Experience in liquor merchandising.

Personal and Leadership Attributes

  • Excellent communication skills. Agile, open to feedback, and eager to learn and grow.
  • Hands-on. Rolls up sleeves and gets involved. Willing to work on “the floor” alongside employees, including loading/unloading product, and other manual labour.
  • Mature and professional. Possesses a respectful communication style with excellent people management skills.
  • Proven leadership skills. Ability to inspire and motivate a team. Gains trust from colleagues. Creates a positive, enjoyable, and professional work culture.
  • Customer service leadership. Effectively builds relationships to create a loyal customer base and attract new customers.
  • Good sense of humour. Ability to connect and build rapport with individuals from different backgrounds.


Bachelor’s degree preferred.

Wine Spirits Education Trust (WSET) Level 2 or equivalent is considered an asset.

Job Type: Full-time


  • Monday to Friday
  • Weekends

COVID-19 considerations:
Our client’s Liquor Stores are staying open! They have implemented extensive cleaning measures and are asking customers to maintain their social distancing practice while visiting their stores. Their hours are currently limited to provide extra time for thorough cleaning.

COVID-19 precaution(s):

  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

If you are up to the challenge of not only giving great service but upping the ante to World Class service to all of our client’s stake holders, clients and suppliers, then apply to this position today through any of the means below.

We want to hear from you!!!

To apply to this position, go to and register with us and upload your resume directly to the job you wish to apply. You can email your resume to Karen at or call 250-374-3853.

Excel Personnel has been hiring Great People for Exceptional Companies since 1992 in Northern, Central and Southern BC and Western Canada.

Excel Personnel provides Permanent, Temporary, Contract Staffing Solutions, Payrolling Services and Executive Search Services for companies that do not have an HR professional onsite and for those that do, that wish to outsource while they continue with their inhouse hiring practices.

Positions available throughout BC in Management, Sales & Marketing, Administration & HR, Finance & Accounting, Manufacturing, Operations, Distribution, Engineering, Information Technology & IT Support, Healthcare, Transportation, and Natural Resources, Forestry, Construction, to name a few.

Positions available throughout British Columbia for your next Career Move, Contact Excel Personnel to have a one on one discussion with one of our recruiters in your area 1-877-374-3853