The Specialist, EMR Adoption provides at-the-elbow and remote guidance and coaching to physicians, nurses and allied health professionals to increase their satisfaction and meaningful use of Northern Health's Electronic Medical Record (EMR) systems. The role coaches the support coaches and clinical educators to enable local sustainment and adoption of EMRs in conjunction with quality improvement in clinical practices, processes and documentation. The EMR Adoption Specialist supports clinicians where they work in acute, primary and community facilities and clinics. They provide individual and group coaching, mentoring, performance evaluations, and onsite EMR support. The Specialist uses analytical IT tools to measure and increase EMR adoption. They act as an EMR subject matter expert and regularly liaise with site operational leaders, regional programs and clinical informatics to resolve issues of change management, training, design, build and support of EMRs and other IT tools. Qualifications
- Bachelor's degree in a health care or health informatics discipline;
- Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation;
- Five (5) to seven (7) years in front-line clinical care and experience working in clinical operations and/or clinical systems;
- Or an equivalent combination of education, training and experience.Knowledge, Skills and Abilities
- Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.
- Ability to take a "can-do" approach to resolving issues and working with multiple personalities.
- Ability to apply people change management and transformation techniques and practices.
- Strong documentation skills and demonstrated ability to develop detailed clinical or technical
documentation, training aides and how-to documents, and track work activities or issues documentation.
- Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).
- Ability to foster innovation throughout complex evolutionary change.
- Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.
- Demonstrated strategic thinking and analytical skills.
- Proven ability to manage diverse groups and individuals, working in stressful clinical situations, through change initiatives and resolve issues arising throughout the process.
- Superior small and large group facilitation skills and individual coaching skills.
- Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.
- High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing
- Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.
- Ability to work independently and as part of a team.
- Ability and willingness to travel.
- Physical ability to perform the duties of the position.
View Prince George Community