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ResponseTek Networks Corp. Logo

Software Quality Assurance Engineer

Information Technology
Quality Assurance
Full Time
Vancouver, BC     

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As a Software QA Engineer/Tester, you will join our dynamic Quality Assurance team that spans the world. With your high energy and craving for constant challenges, we will support your passion for development as you test our system for deployment. Providing you in an environment where you will learn automation testing, we also encourage you to explore in-house and extra-curricular training.

ResponseTek helps organizations collect, analyze and report on feedback from millions of customers each year. The ResponseTek Listening Platform captures and reports this information back to our clients, and you will help our clients derive insight that will drive actionable improvements to their business. Your role will be to test our platform using manual and automated testing. 

Why join our team?

  • Above average vacation time
  • Paid time off for community volunteering
  • Doughnut Fridays
  • Gym discount
  • Monthly social events
  • Health benefits


  • Execution and verification of testing procedures against software applications.
  • Create test cases and procedures from specified project requirements
  • Execute against test cases and test plans
  • Accurately report and track bugs throughout the development life cycle
  • Ensure quality and throughput of project
  • Attend product/project meetings and review as the Quality Assurance representative.


  • Certification (Computer Science) or 2-5 years work experience in Web Application Software Quality Assurance testing, preferably in ASP.NET environment
  • Understanding of SQA processes and techniques
  • SQL experience, preferably with MS SQL Server 2005/2007
  • Good written and verbal communication skills
  • Capability and flexibility to execute against multiple projects at the same time.

Highly Regarded Skills:

  • Implementation of the SQA project audit process and toolkit to ensure project compliance with SQA standards and overall deliverable quality
  • Experience in Automation testing methodology
  • Formal training on JIRA and Confluence
  • Familiarity with any centralized test case management


Recognized as a 2015 Top Small & Medium Employer in Canada, ResponseTek is the leader in enterprise customer experience management software solutions. World market leaders in finance, telecommunications and retail – including 14 of the world’s top telcos, and Bloomberg’s top ranked bank – trust ResponseTek to drive millions of customer interactions every week. The ResponseTek Listening Platform™ eliminates silos of information by integrating customer experience data and reporting throughout the entire organization to improve customer satisfaction. Founded in 1999, ResponseTek is headquartered in Vancouver, Canada and operates in over 30 countries throughout North America, Europe and Asia.

Our Awards:

  • 2015 Temkin Group CX Vendor Excellence Award
  • 2015 Canada's Top Employer List
  • 2015 Profit 500 list for fastest-growing companies in Canada
  • Deloitte's 2015 Technology Fast 500 list for fastest-growing technology companies in North America
  • 2016 Customer Product of the Year Award by TMCnet

Posted: October 18, 2016
Closes:December 17, 2016
Email Address:
Company Info

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About ResponseTek Networks Corp.

ResponseTek is the leader in on-demand Customer Experience Management (CEM) solutions, transforming the voice of the customer into actionable business intelligence. Using ResponseTek:CEM, Global 10...

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