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Vancouver, BC
Full Time
14 days ago
95,000 to 105,000 per year

MST Global builds integrated hardware products and software platforms that power digital transformation in the mining industry. Our solutions are mission-critical for maintaining and improving safety, efficiency and productivity in mine operations around the world.

 Join our HELIX Dispatch product development team as our new Software QA Specialist!

 We’re a small but growing team, and we’re looking for a QA professional with a technical background and a proactive mindset who can help us create a culture of quality and take ownership of and improve how we do software testing.

 Reporting to the team’s Software Development Manager, and working closely with our Developers and Product Manager, you will be based in our Greater Vancouver office located in Port Moody (right near the Inlet Centre SkyTrain station).

 We’re generally quite flexible with hybrid arrangements, although we are looking for someone who is willing to work together with the team in the office a few days each week, and you will from time to time need to work with physical hardware equipment in our test lab.

 In this role, you will have the opportunity to:

  • Become an expert on the HELIX Dispatch product, the entire HELIX platform, and the business domain of underground mining
  • Develop test plans and build test cases for releases and regression test cycles
    • Execute manual test cases and report defects in a clear and organized way
    • Plan and develop new suites of automated tests, including evaluating whether we should invest in new automated testing tools or frameworks
    • Plan and execute integration tests that bring together constellations of custom hardware devices, on-board vehicle touchscreens, and web/desktop software applications
    • Plan and perform exploratory testing, usability testing, and performance testing, and make recommendations for product improvements
    • Collaborate with developers to troubleshoot issues
    • Take part in design reviews, with a mindset of encouraging “design for testability” at the earliest stages
    • Take part in planning and estimation, both for Scrum sprints, and for larger projects and releases
    • Track and report on quality metrics
    • Suggest and drive improvements to our QA, development, and delivery processes
    • Help create a culture of quality and doing the job right
    • Help us maintain our positive and fun team atmosphere and good working relationships

Our ideal candidate would have these qualifications and soft skills:

  • Previous experience in software QA, with preferably a minimum of 5 years in QA or related software/technical roles
  • A degree or diploma in a relevant technical field is preferred, but we’ll consider equivalent skills, knowledge, and experience
  • Hands-on experience with building automated tests using any tool or framework
  • Experience with test case databases or test case management systems (we currently use Azure DevOps)
  • Some experience with programming/scripting and source control (the ability to read code to understand logic, and the ability to do scripting for automating tests and other tasks, would be valuable)
  • Some experience with databases and SQL
  • Comfortable with Windows and Linux including the command line
  • A strong ability to communicate and explain things clearly, both verbally and in writing
  • An eagerness to learn, and an ability to learn quickly
  • A willingness to ask questions, ask for help, and question our assumptions
  • A good sense of quality, which includes not just technical correctness but also always thinking about the needs and expectations of the customer and end users in the field
  • Any knowledge or experience of the mining industry or a similar industry involving heavy equipment, industrial processes, or fleet management is a plus
  • Any experience with process improvement or Quality Management Systems is a plus

About MST Global:

MST is a global company, founded in Australia in 1989 and now part of the Komatsu Group, specializing in mining and tunneling technology that empowers our customers to unearth safety and productivity improvements.

With a global reach across six continents, the company specializes in the design, development, manufacture, deployment, and support of mission-critical digital solutions for voice and data; vehicle and personnel tracking; and safety solutions in underground and surface environments. A pioneering force within the mining industry, the company does business with over 300 mine sites worldwide, a mix of blue chip and mid-tier mining companies.

MST is a vertically integrated company incorporating hardware and software product development; assembly; direct sales; project management and deployment resulting in turn-key configurable solutions. The customer experience is further tailored using managed services to offer support and maintenance, remotely or on-site, over the life of the relationship.

MST’s vision is to be the number one choice in digital transformation for harsh industrial environments.

MST’s mission is to partner with our customers to empower safety and productivity solutions tailored to their industry needs.

Information Technology