For our client, a dynamic software company in Burnaby, we're looking for a Software Implementation Specialist.
About the Company
A fast-growing software and information management company that values innovation at the highest level.
• Effectively manage implementation of a CRM solution for Parks and Recreation customers. • Establish full cycle software implementation plan for Parks and Recreation sector. • Manage application delivery and presentations during the implementation process. • Conduct Discovery meetings and perform information gathering and gap analysis on the existing system. • Liaise with cross functional project teams • Configure the application to satisfy customer's business processes according to the outcome of the discovery phase. • Conduct weekly meetings and provide status and progress update on the project. • Track all errors and requests encountered during implementation phase and report to product development and management team. • Conduct on-site and web-based application training • Work closely with customers to prepare training plan for various functional groups. • Review and assist with the creation of training materials and participate in product improvement sessions.
• 3+ years of experience in the Local Public Sector; specifically Parks and Recreation. • Advanced understanding and experience with Parks&Recreation or Business management Software applications. • Advanced communication (oral and written) skills. • Demonstrated ability to prioritize and multi-task in a deadline-driven environment. • Ability to collaborate as a productive and active team member. • Demonstrated experience in managing projects from planning stage to completion.
If interested, please submit your updated resume in a word format.
DestinationoneTech - A Division of Destinationone Consulting Group is a staffing service specializing in the placement of Permanent & Contractual IT Professionals.