For our client, a dynamic software company in Burnaby, we're looking for a Software Implementation Manager.
About the Company
A fast-growing software and information management company that values innovation at the highest level.
• Effectively manage an implementation team including idenifying and tracking against KPIs, Objectives, Goals, Company Objectives, etc. • Establish full cycle software implementation strategies and plans for Parks and Recreation sector. • Manage application delivery and presentations during the implementation process. • Lead Discovery meetings and perform information gathering and gap analysis on the existing system. • Effectively liase with cross functional project teams. • Configure the application to satisfy customer's business processes according to the outcome of the discovery phase. • Effectively manage implementation of a CRM solution for Parks and Recreation customers. • Lead weekly meetings and provide status and progress update on implementation projecst. • Review and address errors and requests encountered during implementation phase and report to product development team. • Conduct on-site and web-based application training • Work closely with customers to prepare training plan for various functional groups. • Review and lead the creation of training materials and participate in product improvement sessions
• 3+ years of experience in the Local Public Sector; specifically Parks and Recreation. • Advanced understanding and experience with Parks&Recreation or Business management Software applications. • 3+ years managing an implementation team • Demonstrated experience in managing projects from planning stage to completion. • Advanced communication (oral and written) skills. • Demonstrated ability to prioritize and multi-task in a deadline-driven environment. • Ability to collaborate and effectively communicate with senior level leaders.
If interested, please submit your updated resume in a word format.
DestinationoneTech - A Division of Destinationone Consulting Group is a staffing service specializing in the placement of Permanent & Contract IT Professionals.