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Site Reliability Engineer

Surrey, BC
Full Time
5 days ago
Title: Site Reliability Engineer
Company: Coast Capital SavingsFederal Credit Union
Location:British Columbia (CA-BC),[[filter1]]
Job Type:Full Time
Pay Grade:12
Posting End Date:[[end]]

Together, we help empower you to achieve what's important in your life.

What's the job?

The Site Reliability Engineer (SRE) is responsible for both uplifting and maintaining the system and process automation of the department portfolio. The SRE will oversee the production operations of our systems, as well as develop/engineer solutions to maximize system reliability & automation which will include root cause analysis of incidents and pro-active prevention of recurrence thru the creative design and development of technical solutions as well as process improvements.

What you'll get to do:
  • Collaborate with the project team from inception through implementation of the project, influencing and advising to ensure that the SRE practices will be intrinsic part of the project
  • Work with application support team members to evaluate incident root causes and implement pro-active prevention measures where applicable
  • Mentor other team members on good practices and problem resolution
  • Implement process automation and KPI measurements, reporting these through dashboards
  • Continuously learn and adapt to new technologies, infrastructure and frameworks to ensure our systems/processes follow market standards
  • Be ready to work as the ultimate SME during incidents and support the team on resolution and root cause analysis

  • Who are we looking for?
  • Diploma in Information Technology or Application support
  • 7 years of experience working as SRE/DevOps on a multi-channel digital application (web & mobile), ESB, API Integration in an enterprise environment. Prior SalesForce, Mulesoft or banking application knowledge will be an asset
  • Experience quantifying failure and availability of applications in a prescriptive manner using, SLAs and SLOs and recommend ways to reduce the cost of failure
  • Proficient in development languages, such as C#, C++, Java, JavaScript
  • Expert in scripting languages, such as Python, Bash, PowerShell
  • Expert in Container and Container Management technologies
  • Expert in Linux and Windows administration
  • Expert in Networking, TCP/IP, HTTP, HTTPS
  • Good understanding of Cloud (AWS, Azure)
  • Expert with CI/CD tools such as GitHub, Maven, Jenkins
  • Expert in Automation with a charter to automate all menial tasks away
  • Demonstrated ability to communicate and work effectively with management, clients and peers, especially in stressful situations
  • Excellent client management skills
  • Maintains a high standard of professionalism within all forms of communication with excellent written and oral communication skills
  • Demonstrated ability to collaborate effectively and work independently
  • Exceptional attention to detail
  • Methodical approach to troubleshooting complex problems
  • Ability to effectively prioritize and manage multiple concurrent tasks
  • Must approach problems with a high-energy positive attitude and look for the opportunities presented within challenges

  • Why join Coast Capital Savings?

    We don't mean to toot our own horn, but...

  • We improve Canadians' financial well-being through providing simple financial help.
  • Employees do what's best for our members. Every day.
  • We believe in being a great corporate citizen so we invest in our local communities by donating our time, money and expertise.
  • Our employees take advantage of the many opportunities to grow their careers.
  • Employees love having a cool place to work, which includes wearing their jeans on Fridays & Saturdays and being recognized with a virtual (and, at times, an actual) high-five.
  • Our inspiring leaders help our employees develop their talents and encourage them to be their fabulous selves.
  • We have a unique culture where we take our business seriously, but ourselves, not so much.
  • In 2018, we earned double kudos by being named one of BC's Top Employers and one of Canada's Best Managed Companies - two of the nation's most coveted business awards, may we add. Extra exciting is the fact that we've been given the Best Managed award for 17 years in a row.

  • At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe, the more inclusive we are, the better our work will be.