Shift Leader Full-Time (2025 July)

Posted 19 days ago

Job Details

Full Time

Location

Coquitlam, BC

Job Description

Shift Leader Full-Time

Starting $20.00 per hour (up to $25 per hour based on experience and responsibility)
Must have open availability (opening, closing, overnight, and weekends). No restrictions.
Availability 6am-12 am. Includes Saturday and Sunday.

Job Expectations
People

Demonstrates and reinforces the leadership behaviors and basic people minimums (uniforms, crew schedules, communication sessions, etc.)
Executes any established plans to increase employee's loyalty, satisfaction and pride with the McDonald's experience.
Knows, enforces, and educates crew on all appropriate personnel policies, labor laws, security and safety procedures.
Develops, shares knowledge and experience, trains and coaches crew.
Contributes to crew performance appraisals.

QSC/Sales Building

Maintains critical standards for raw and finished product quality, service speed and quality, cleanliness and sanitation.
Models performance standards for all crew stations and maintenance.
Effectively uses of tools and forms to ensure optimum QSC and assigns and/or moves crew within positions to meet volume demands.
Manages shifts and/or areas without supervision.
Effectively supports marketing and promotions to maximize sales potential.
Controls labour, waste, cash, and while managing shifts and/or areas.

Safety/Sanitation/Security

Properly executes, enforces and manages all food safety and sanitation requirements and practices.
Ensures all security procedures are executed.

Professionalism

Reliable
Dependable

We are more than just your local restaurant. We are a collection of hardworking small-business owners, students working part-time, career builders, and active seniors getting the most out of life. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?

If this sounds like something you want to be a part of, apply today!

Your vibe and experience

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.

You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests.

The job

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:

Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world's best Quick Service Restaurant experience
Maintaining a safe, secure, and sanitary environment for your guests, your team, and yourself
Managing and leading a team of Managers and Crew members
Participating in local events that positively impact your community
Upholding our renowned cleanliness methodology
Building sales and profits, which in turn build your value, professionally and financially.

Our offer

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:

Access to education and skills development opportunities that take you further
A total rewards package that includes discounts, incentives, and recognition perks
Flexible hours/shifts that suit your needs
A safe, respectful and inclusive workplace
Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every day

About McDonald's

At McDonald’s® Canada our People Vision is for our people to feel valued and proud to work here. In fact we aim to be the best employer in every one of our Canadian communities. Each person at McDonald’s plays an important role. Crew and managers work together, constantly communicating and supporting each other in a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. One of the best things about working with us is the potential for lasting friendships. The interesting people you’ll meet will ensure you have a great time at work. And if you enjoy social activities, you’ll have chances to spend time with your colleagues at special company events including summer picnics, holiday parties and other organized outings.