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BCI

Senior Technology Network Engineer

BCI
Details
Full Time
17 days ago

DEPARTMENT DESCRIPTION

The Technology Department is responsible for providing technology solutions that contribute to the achievement of BCI’s vision and long-term goals. The department manages the Corporation’s business applications and information technology infrastructure, providing support to a large group of financial professionals. The Technology Department is also responsible for authoring IT-related directives and conducting disaster recovery planning to minimize risk to the Corporation’s delivery of investment services.

POSITION DESCRIPTION

Reporting to the Director, Risk & Security, the Senior Technology Network Engineer is responsible for architecting, deploying, managing and securing the network and infrastructure that supports services for our internal teams and external customers. The Senior Technology Network Engineer has the ability to drive changes as necessary to support BCI business operations and will collaborate and communicate with members of cross-functional teams in an Agile hybrid environment. S/he enables the effective and efficient delivery of secure and high-quality network products and services. The position can be based in either Vancouver or Victoria with travel between the two cities.

QUALIFICATIONS

  • Bachelor’s degree in Technology, Engineering, Computer Science, or a related field
  • A minimum of 5-7 years experience in a multi-site network operations environment
  • Must have excellent knowledge of network design and network system fundamentals as well as a passion to continuously improve in this area
  • Must have extensive hands-on experience managing and troubleshooting equipment from a variety of network infrastructure providers which could include CISCO, Juniper, Aruba, F5, Palo Alto, Checkpoint
  • Experience automating network administration using Python, Perl, or other scripting languages is a definite asset
  • Exposure to, or experience with, cloud-based networking solutions is highly desirable but ability to learn and master this new area is essential
  • Must have excellent customer-service, listening, communication and problem-solving skills
  • Professional certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Juniper Networks Certifications or equivalent credentials is an asset

PRIMARY RESPONSIBILITIES

  • Collaborates with team members and other IT teams on technical roadmap planning, development and implementation
  • Participates in projects related to secure network design, implementation and optimization
  • Conducts research on network products, services and standards in support of secure network design including task automation and NetOps platform best practices
  • Develops, implements and maintains policies and procedures for network operations
  • Oversees the installation, configuration, upgrades and maintenance of network components, and provides day-to-day operational support of network infrastructure
  • Manages network security solutions including firewalls, anti-malware, DNS, IPS, IDS, EDR and wireless infrastructure
  • Manages network hardware equipment including routers, switches, hubs and UPSs
  • Ensures optimal performance of network connectivity for all workstations, servers and services across multiple BCI office locations
  • Diagnoses and resolves both routine and complex network problems through effective root cause analysis
  • Recommends, develops and implements actions plans and solutions which either solve customer problems or result in continuous improvements to the BCI networking infrastructure
  • Practices network asset management including the maintenance of network inventory, technical specifications and related documentation
  • Provides expert input to the development of a network and disaster recovery plan for BCI
  • Monitors and tests network performance, and provides performance statistics and reports
  • Recommends, schedules and performs network improvements, upgrades and repairs
  • Interacts with multiple vendors, suppliers and contractors for network products and services
  • Able to accurately assess vendor and supplier services and performance to ensure that BCI receives excellent value for money spent
  • Participates in the development of service level agreements with vendors and end users
  • Provides feedback to product teams to further enhance and develop network products
  • Ensures technical artifacts are accurate, accessible, maintained and communicated
  • Undertakes special projects or assignments as required
  • Performs other related duties as required

COMPETENCIES

Learning Agility

Effective performers continuously seek new knowledge. They are curious and want to know “why”. They learn quickly and use new information effectively. They create and foster a culture of interest, curiosity, and learning.

Relationship Building

Effective performers establish and proactively maintain a broad network of relationships (e.g. colleagues, co-workers, vendors, suppliers, etc.). They value these relationships and work effectively across the organization by maintaining positive working relationships with peers and others.

High Standards

Effective performers possess a high inner work standard and shows pride in their work.  They consistently strive to ensure work is complete within deadlines and that all work performed is of a high quality.

Influence

Effective performers are skilled at directing, persuading, and motivating others. They are able to flex their style to direct, collaborate, or empower as the situation requires. They have established a personal power base built on mutual trust, fairness, and honesty.

Organization & Planning

Effective performers have strong organizing and planning skills that allow them to be highly productive and efficient. They manage their time wisely and effectively prioritize multiple competing tasks. They follow through on tasks to ensure changes in technology are communicated effectively.

Results Orientation

Effective performers maintain appropriate focus on outcomes and accomplishments. They are motivated by achievement, and persist until the goal is reached. They convey a sense of urgency to make things happen. They respect the need to balance short- and long-term goals. They are driven by a need for closure.

Communicativeness

Effective performers clearly and articulately convey technical and other information both orally and in writing to others in a manner appropriate to the listener. They write clearly, accurately and concisely, composing project, technical and other required documentation as required.   

Change Mastery

Effective performers are adaptable. They embrace needed change and modify their behaviour when appropriate to achieve organizational objectives. They are effective in the face of ambiguity. They understand and use change management techniques to help ensure smooth transitions.

 

Category
Software and Programming Engineering Information Technology