Join our team
The Enterprise and LCD team is responsible for providing Operational Support Systems (OSS) network solutions, architecture, standards and strategies for Enterprise and Large Complex Deals (LCD). This team ensures our OSS network meets TELUS' and our customers' needs now and well into the future.
Here's the impact you'll make and what we'll accomplish together
This is an opportunity to focus on OSS architecture for large custom deals (LCDs) as well as consolidate our enterprise service management toolset. You will leverage your extensive OSS experience with systems such as Broadcom Spectrum and Broadcom eHealth/Nethealth to provide complete OSS solutions that mesh together various individual OSS systems into one cohesive solution for TELUS' and our customer's needs in provision, activation, monitoring, quality of service and other OSS.
•Produce OSS architectures solutions including systems for provisioning, activation, monitoring, and quality of service, performance statistics, and others
•Collaborate with LCD account team, business analysts and network and enterprise architects to ensure consistent, achievable solutions are aligned to strategic imperatives
•Create OSS solution that meets or exceed the requirements on LCD bids while maintaining alignment with our overall OSS strategy
•Lead the implementation of the OSS solutions on LCD builds
•Provide strategy and leadership for enterprise service management toolset consolidation
•Produce business cases includes the financial benefits, which support the business viability of your OSS architecture solution
•Produce system and service roadmaps for OSS
•Specify and oversee proof of concepts for solutions involving new technologies, ensuring that objectives are met
•Evaluate and recommend vendor OSS products and proposals
•Align product/service instances across various systems such as provisioning, assurance and service management
•Specify reusable technical architecture components to reduce development and support costs
•Increase operation efficiencies through reliabilities and automation
•Perform impact analysis on incoming service and support requests Qualifications:You're the missing piece of the puzzle
•Valued for your deep knowledge in Broadcom suite of tools; specifically Spectrum, ehealth/Nethealt and Performance Manager
•Recognized for your experience with in OSS and business operations, especially in one or more of Network Provisioning, Service Fulfillment, Service Assurance, Service Management/Network Surveillance and Performance Management
•Respected for your experience with systems consolidation
•Skilled at translating business requirements, network strategies and architectures to into solutions
•Recognized for your ability to work with Sales to meet customer's requirements on large service bids and in creating new services
•Regarded for your full system development life cycle experience
•Distinguished for your communication, facilitation and presentation skills
•Commended for your knowledge of MPLS/VPN and QOS
•Acknowledged of internetworking technologies and multiple network protocols (i.e. ATM, SONET, DWDM, frame relay, IP, Gigabit Ethernet , MPLS)
•Skilled in managing projects and providing direction to team members
•Insight of the telecommunication industry and its products and services
•Degree in Computer Science or Engineering and/or Master of Business Administration (MBA) Great-to-haves
•Knowledge of OSS for 5G, Big Data and Automation
•OSS certifications and published papers
•Extensive experience with OSS and business operations, especially in one or more of Network Provisioning, Service Fulfillment, Service Assurance, Service Management/Network Surveillance and Performance Management
•Extensive experience with producing OSS architectures solutions; including systems for provisioning, activation, monitoring, quality of service, performance statistics, and others
•Experience with consolidating enterprise service management toolset
•Experience in creating OSS Roadmaps and strategic directions
•Experience with producing business cases, includes the financial benefits, which support the business viability of your OSS architecture solution
•Experience with proof of concepts for solutions involving new technologies
•Experience with evaluating and recommending OSS vendor products and proposals Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you
create future friendly® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.