Senior Restaurant Manager (RGM or Assistant GM)

Posted 10 days ago

Job Details

Full Time

Location

Port Coquitlam, BC

Job Description

Senior Restaurant Manager
Restaurant General Manager or Assistant General Manager (Full-Time)

Compensation and bonus will be based on experience in leading the business in Quick Service Restaurant and size of the restaurant (high volume and large number of employees).
Minimum leading restaurant team of 60+ in a high volume restaurant in Canada.
Shifts will include weekday and weekend. 6am-12am. May also require 1 overnight shift per month.

Deadline for application submission is July 12, 2026

POSITION SUMMARY:
The RESTAURANT GENERAL MANAGER or ASSISTANT GENERAL MANAGER will oversee all aspects of restaurant operations. The successful candidate will bring strong leadership, operational expertise, financial awareness, and team-building ability.

KEY RESPONSIBILITIES:

Oversee all daily restaurant operations and ensure smooth service execution
Role model guest-centric behaviours when handling customers' complaints or concerns. Ensuring all staff are trained on hospitality. Ability to lead the team to provide excellent customer service.
Strong financial acumen (P&L, cashflow control). Ability to review, analyze, and present financial information to the team and restaurant processes.
Lead and monitor restaurant department such as Kitchen, People, Guest Experience and Facilities to achieve goals that contribute to the growth of the organization.
Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan. Understand how to grow market share and create sustained business results.
Ensure all structure and systems are in place and followed to meet high standards of Quality, Service and Cleanliness and including Food Safety standards.
Good understanding of employment standards/practices, food safety, and general safety laws. Recruit, train, develop, and supervise staff.

QUALIFICATIONS & EXPERIENCE:

Minimum 2+ years of senior restaurant management experience high-volume restaurants
Proven leadership and team management skills
Strong understanding of hospitality operations and guest experience standards
Experience with POS systems
Knowledge of Food Safety, WorkSafeBC Fraser Health and restaurant compliance standards
Strong organizational, communication, and problem-solving abilities
Ability to lead calmly and effectively under pressure
Previous experience in Quick Service Restaurant is an asset

COMPENSATION:
$67,000-85,000 annually plus bonus and incentives and growth opportunities
Salary based on experience and qualifications and for the right candidate.

Your vibe and experience
We are seeking a detail-oriented, reliable, and experienced restaurant manager to join our team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

About McDonald's

At McDonald’s® Canada our People Vision is for our people to feel valued and proud to work here. In fact we aim to be the best employer in every one of our Canadian communities. Each person at McDonald’s plays an important role. Crew and managers work together, constantly communicating and supporting each other in a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. One of the best things about working with us is the potential for lasting friendships. The interesting people you’ll meet will ensure you have a great time at work. And if you enjoy social activities, you’ll have chances to spend time with your colleagues at special company events including summer picnics, holiday parties and other organized outings.