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Senior Market Manager (Mobile & Home go-to-market)

Vancouver, BC
Full Time
3 days ago

Join our team

Within the Home Solutions Marketing & Complementary Channels team, we are focused on delivering extraordinary services while maintaining a high level of customer experience!

The Mobile & Home Solutions Acquisition go-to-market team is looking for an experienced Senior Market Manager to drive excellence in annual and quarterly results across our physical channels.

Here's the impact you'll make and what we'll accomplish together

We are looking for a high performing self-starter to join our fast paced marketing team. You will be directly responsible for leading the development of the annual and quarterly strategy across the Mobile & Home Solutions portfolio including planning and go-to-market execution. You will work directly with GTM primes in our Dealer and Corporate store channels to drive Home Solutions loading through our portfolio of products to create an integrated GTM strategy for the business each quarter.

Here's how
    •Prime the development and delivery of annual and quarterly plans for Mobile and Home Solutions business at semi-monthly forum •Lead end to end go-to-market activities by collaborating with cross functional teams and ensuring alignment of key messaging and positioning across all channels •Lead strategic prioritization across business units to create a cohesive GTM strategy •Develop strong cross functional partnerships across TELUS to ensure alignment on priorities •Lead the development and presentation of the quarterly in-store plan •Lead semi-annual Dealer & Corporate store blitz •Collaborate with the Dealer & Corporate store training and reinforcement teams to develop strategies that educate, train and drive adoption of Mobile & Home with front line reps •Develop communication strategies and tools to drive adoption of Mobile & Home •Lead the quarterly 1:1 planning sessions within the Dealer and Channel GTM team •Work with the reporting teams to build out reliable results that the team can utilize in future activities •Use results and customer insights to build actionable plans to drive significant results •Offer thoughts leadership to drive transformation in our business •Solving complex and ambiguous problems and then recommending actionable solutions that you'll implement •Review and analyze program metrics, making changes as required to optimize effectiveness •Collaborate with Business Intelligence, Pricing, Offers, Brand & Experience, etc., to achieve desired business outcomes


You're the missing piece of the puzzle
    •You're a marketer by trade with strong expertise in communications strategy and planning •You have a love for campaigns, customer insights and building data driven marketing strategies •You're a skilled communicator with an art for story telling in PowerPoint/Google slides and through dynamic oral presentations •Known for your leadership skills, and ability to work with all levels of the organization, you focus on teamwork, and are recognized as a collaborative teammate •You manage time like a boss, and can handle multiple projects at once with excellence in project management •As a self-starter with a passion for results, you thrive in a fast paced environment and can manage seamlessly through times of ambiguity and uncertainty

    •Bachelor of Commerce in Marketing or Communications •3+ years in a Marketing role •In-depth understanding of the TELUS Home Solutions & Mobility products and service •MBA

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Sales and Marketing