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Great Canadian Gaming Corp.

Senior Manager, Human Resources

Richmond, BC
Full Time
3 days ago
Under the direction of the Regional Director, Human Resources, the Senior Manager, Human Resources is responsible for being a strategic partner; providing guidance, direction and support on matters related to Human Resources Policies & Procedures, and best practices, including but not limited to Recruitment, Performance Management, Workforce Planning, Compliance, Health, Safety & Wellness, Team Member and Labour Relations, Team Engagement & Retention, Rewards & Recognition, Respectful Workplace & Diversity, Organizational Development & Training and Change Management.

Key Accountabilities:
    •Provides leadership, direction and mentoring to the Human Resource department at the site level; develops performance objectives and delivers performance evaluations for direct reports •Implements programs, policies and procedures developed by Shared Services HR •Develops annual HR budget in addition to monitoring, updating and reporting any budget variances •Provides HR support to site managers and team members; provides guidance on conflict resolution, performance management, career development and succession planning •Identifies internal and external employment issues and trends; recommends improvements, efficiencies and training opportunities; assists with training implementations and deliveries •Oversees programs such as recruitment, orientation, training, attendance, health & safety, progressive discipline, etc., at the site level •Develops and implements HR strategic plans as directed; ensures site operations align with corporate objectives •Acts as a resource and ambassador for change management initiatives to drive a faster adoption for the change •Conducts or assists in confidential workplace investigations •Oversees ability management •Resolves issues as they are escalated •Liaises and communicates effectively with all appropriate operational departments •Develops and cultivates strong working relationships with all stakeholders: guests, ownership, team members, vendors and regulators •Ensures compliance with licensing laws, health and safety and other statutory regulations •Performs other duties as required

Education and Qualification Requirements:
    •Post-Secondary Education in Human Resources Management (Diploma/Degree in HR) or an equivalency of work experience of at least five years in a Human Resources Management position. A combination of education/experience may be considered if it directly relates to this position •Charted Professional Human Resources (CPHR) designation is considered an asset •1+ years of union experience •Ability to exceed internal and external guest expectations through leading by example and by providing timely, effective and service oriented support and service to operation managers •A track-record of effective human resources guest service to a number of departments with competing needs, and providing sound advice on sensitive matters •Ability to maintain confidentiality; mediation and conflict management/resolution experience is required •Superior ability to communicate effectively, both written and verbally •Proven ability to analyze problems, identify key information and issues, interpret data and determine implications, provide recommendations, and effectively resolve issues •Computer literacy in all applications of MS Office and HRIS experience required (JD Edwards preferred) •Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement. •Collaborative (solicits input to improve/enhance strategy and development) •Candidates must be ready and willing to work a flexible schedule. The hours of work will be based on guest and business needs •The ability to successfully pass a criminal record and credit check through the Gaming Policy and Enforcement Branch

Please Note: Great Canadian Gaming Corporation encourages all applicants to be fully vaccinated with the COVID-19 Vaccine. Proof of vaccination is required for entry into our company premises unless an exemption is required by law. Proof of full vaccination or undertaking rapid testing twice a week is a condition of employment for successful candidates. Great Canadian Gaming Corporation may update its COVID-19 Vaccination Policy at any time in its sole discretion.
Human Resources