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Coast Capital Savings

Senior Manager, Enhanced Due Diligence and High Risk Member Program

Posted 5 days ago

Job Description

Location(s): Surrey, Vancouver and Toronto
Job Type: Full Time
myWork Options: In-person, Hybrid
Starting Salary Range: $106k to $144k
Background Screening Requirement:
  • Enhanced Criminal Record Check (every 5 years)
  • Credit Check (every 5 years)
  • Identity Verification
  • Employment Verification
  • References
  • What's the job?
    The Senior Manager, AML/ATF Enhanced Due Diligence (EDD) & High-Risk (HR) Member Program plays a leadership role in the department while contributing subject matter expertise on AML/ATF-related matters. This role leads and manages the operations of the Enhanced Due Diligence function and oversees the organization's high-risk member program, which drives change to mature Coast Capital's financial crime compliance (including anti-money laundering, anti-terrorist financing and sanctions) program, operations and investigations functions as it relates to high-risk members. The Senior Manager, AML/ATF Enhanced Due Diligence & High-Risk Member Program plays a key role in prioritizing and executing transformational initiatives. It ensures effective implementation and change management relating to new technology, processes, operating models, methodologies, and policy and procedure documentation.

    What you'll get to do:
  • Leads and develops the organization's AML/ATF strategy as it relates to name screening of current and prospective members across the enterprise, demarketing of members when AML/ATF risks exceed the organization's risk appetite, performing enhanced due diligence and managing Coast's high-risk member program
  • Continually and proactively assesses AML/ATF-related activities and the effectiveness of department-level procedures and makes recommendations for improvement to the CAMLO.
  • Plays a leadership and advisory role in providing guidance, regulatory interpretation, training and other assistance on appropriate standards and business practices to support Coast in managing its FINTRAC reporting and AML/ATF activities.
  • Ensures staff are trained on due diligence techniques and provides ongoing training to address gaps, new regulatory developments or enhancements as needed. Also ensures all departmental procedures and job aids are up to date and in line with regulatory requirements.
  • Leads reporting to management and the Board on all aspects of the Enhanced Due Diligence, demarketing, name screening and high-risk program, including any statistics to reflect the current state of the AML/ATF program
  • Proactively monitors and analyzes emerging and new AML/ATF legislation and related issues, developments, trends and risks to the organization and makes the necessary enhancements and recommendations to ensure a compliant AML/ATF program.
  • Manages the categorization and monitoring of all PEPs and ensures a robust monitoring process is in place for high-risk members.
  • Leads a team of analysts and establishes a two-way working relationship with direct report(s) to solicit their views on the working environment, potential changes affecting their work and continuous improvement opportunities
  • Effectively builds and sustains a team capable of monitoring ML/TF risks across the enterprise, delivering and maintaining the performance required for the department, including coaching and, creating and implementing training and development plans.

  • Who are we looking for?
  • Bachelor's Degree in Business or Law or related fields
  • 7 - 9 years of experience or combination of Experience/Education: Subject matter expert in AML/ATF and sanctions with proven Canadian experience gained through work experience in the financial services industry, including experience in AML/ATF systems and controls. Managerial experience for a minimum of 5 years.
  • Specialized Certification/Professional Designation: Professional certification from ACAMS and ACFCS or experience in AML/ATF and sanctions preferred.
  • Proficient and relevant knowledge of Canadian AML/ATF and sanctions regulatory requirements, including industry engagement to keep abreast of trends and best practices;
  • Subject matter expertise in Canadian AML/ATF legislation, related regulations and guidelines;
  • Demonstrated strength in interpreting and applying legislation in policy and program design;
  • Strong ability to develop policies, procedures and processes and working with stakeholders to support implementation and operationalization;
  • Direct exposure in managing AML/ATF and sanctions regulatory compliance, risk management disciplines and best practices;
  • Strong analytical and problem-solving skills, including leading the resolution of any identified gaps and audit issues;
  • Ability to identify emerging risks, conceptualize their impact, and initiate appropriate action to manage them.
  • Equity, Diversity & Inclusion at Coast Capital
    Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

    At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

    We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact accessibility@coastcapitalsavings.com or call 778-391-5836. We will work with you to meet your needs.


    Why join Coast Capital Savings?
  • Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
  • Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
  • A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
  • Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
  • Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
  • Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's.
  • Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
  • Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year.
  • An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards.
  • We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities.
  • Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.


  • D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

    About Coast Capital Savings

    Coast Capital Savings is Canada’s largest credit union by membership. An Imagine Canada Caring Company, the credit union invested $5.6 million into local communities in 2017, focusing on empowering and engaging youth. Coast Capital is one of Canada's Most Admired Corporate Cultures™, and is a winner of the Canada's Best Managed Companies Platinum Club designation. It has 52 branches serving its 555,000 members in the Metro Vancouver, Fraser Valley, Vancouver Island and Okanagan regions of British Columbia. Product innovations include Canada's first free chequing account from a full-service financial institution.

    Industry

    Banking & Finance

    Company Size

    1001-5000 employees

    Application closing date is 2024-09-06

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