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Senior Manager, Employee Listening

Vancouver, BC
Full Time
6 days ago

The mission of the Voice of People Department is to understand and amplify the voices of our people, enabling optimal people decisions.


Aritzia is experiencing exponential growth, and our Voice of People team is growing with it! As a member of the Voice of People department, you will be part of the team responsible for amplifying the voices of our people to improve our employee experience. The Senior Manager, Employee Listening operationalizes our Voice of People strategy, taking the feedback of thousands of employees and translating it into actionable opportunities that drive incredible impact on employee engagement and outcomes. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in the Voice of People team to continued growth and development with Aritzia.


As the Senior Manager, Employee Listening, you will:
  • Support to define the approach for delivering a meaningful and comprehensive Voice of People Program
  • Identify survey topics to understand the degree to which Aritzia is delivering on our employee value proposition
  • Lead the design of surveys that meet business needs and address topics including engagement, DE&I, culture, employee lifecycle, and more
  • Lead the execution of key employee surveys, working cross-functionally to ensure an effective launch
  • Accurately and clearly interpret and organize results, elevating opportunities identified by the surveys
  • Share and articulate survey insights in a clear and engaging manner
  • Enable program success by effectively managing across people, process, and technology


The Senior Manager, Employee Listening has:
  • A commitment to learn, apply, champion, and enrich Aritzia's Values, Business and People Leadership principles
  • Proven and best-in-class skills, education, and/or applicable certifications in:
    • Demonstrated experience in a similar role
    • Microsoft Excel and data visualization
  • The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
  • The ability to set clear objectives and design a strategy that inspires the team
  • A dedication to quality and investing in results and new business opportunities that add value at all times


Some of the industry-leading benefits you will receive working at Aritzia:
  • A-OK Commissary & Café - Our in-office, world-class bistro and café
  • The SET - Our in-house gym, with state-of-the art equipment and custom classes
  • Product Discount - Our famous product discount, online and in store
  • Amenities - Facilities include private parent's room, bike storage rooms, and shower facilities with complimentary conveniences
  • Dog Friendly Office - Bring your best friend to work


Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Human Resources