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Aritzia

Senior Director, Concierge Learning & Development

Location
Vancouver, BC
Details
Full Time
2 days ago
THE TEAM

The mission of the Learning & Development Department is to train our people to maximize performance and potential in pursuit of a high performing culture.

THE OPPORTUNITY

Aritzia is growing, and our Learning & Development team is growing with it. This is a unique opportunity to be part of the team that provides best-in-class, business driven learning and development offerings for our people. As the Senior Director, Concierge L&D, you will lead the team to design, craft, and deliver specialized learning programs to cultivate a sustainable, high-performing internal talent pipeline that will support the incredible growth of our Concierge business. And, with people at the heart of everything you do, you will support high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.

THE ROLE

As the Senior Director, Concierge L&D, you will lead the team to:
  • Provide best-in-class, business driven learning and development offerings for Concierge teams
  • Standardize and optimize Aritzia's unique Concierge learning map
  • Gather, structure, and simplify the Concierge material that will be trained on
  • Translate content into an effective, engaging learning experience for Concierge teams
  • Drive effective learning by championing learning objectives for Concierge teams
  • Manage learning and development program offerings for Concierge
  • Manage people, process, and technology to ensure a seamless learner experience
  • Work with the appropriate Business Support partners to seamlessly manage and lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience


THE QUALIFICATIONS

The Senior Director, Concierge L&D has:
  • Proven and best-in-class skills, education, and/or applicable certifications, including experience in a similar Learning & Development role
  • A commitment to learn, apply, champion, and enrich Aritzia's Values, Business and People Leadership principles
  • The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
  • The ability to set clear objectives and design a strategy that inspires the team
  • A dedication to quality and investing in results and new business opportunities that add value at all times
  • A deep understanding and commitment for the industry in which we operate


THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:
  • A-OK Commissary & Café - Our in-office, world-class bistro and café
  • The SET - Our in-house gym, with state-of-the art equipment and custom classes
  • Product Discount - Our famous product discount, online and in store
  • Amenities - Facilities include private parent's room, bike storage rooms, and shower facilities with complimentary conveniences
  • Dog Friendly Office - Bring your best friend to work


ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Category
Human Resources