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BC Housing

Senior Communications Specialist, Media Relations and Issues Management

Burnaby, BC
Full Time
Position Summary


Job ID: 4029


Location: BURNABY, BC

To be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.
  • Join one of BC's Top Employers!
  • Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

BC Housing is a provincial Crown agency with an annual budget of $1.45 billion (2019/20) and a portfolio of housing services and programs that assist 110,400+ households in over 300 communities provincewide. As such, we continually seek sustainable housing solutions that are supported by excellence in service delivery and research, and take into account social, financial and environmental impacts.

There is not a more compelling opportunity for a communications professional than joining a team committed to making a positive difference in people's lives and communities. The Communications Branch is growing to be able to help BC Housing deliver on the historic investment in affordable housing now underway, and this could be your chance to join the high-performing team responsible for delivering safe, affordable and quality housing for British Columbians.

The Communications Branch is responsible for developing and managing all aspects of internal and external communications strategies to educate and inform the public and staff regarding the delivery of affordable housing programs by the government. This is achieved through a broad range of activities related to media relations, issues management, social media, employee communications, and government, stakeholder and community relations.

As a Senior Communications Specialist, Media Relations & Issues Management, you'll be tasked with supporting, and at times leading, media, issues, events and announcements required to support projects in the Northern BC region and support other regions when needed. In this role, you will liaise with regional directors, development managers, operational staff as well as key partners and stakeholders to ensure BC Housing is ahead of emerging issues. You'll also form strong relationships with media and support engaging pitches and events that illustrate how affordable housing is positively changing the lives of British Columbians. Through written and video content creation, you'll help to bring BC Housing's story to life and expose the important work and unique partnerships that we are developing.

Reporting to the Manager, Media Relations & Issues Management, you will work closely with five other members of the team to support targeted media relations strategies, implement issues management approaches and rollout event plans. You will also build relationships as you respond to inquiries from our Ministry, partners and stakeholders. Your creativity will be key as you support content for our social channels, write engaging news releases, interview partners and staff to develop stories for our website, and assist with storyboarding and coordination of videos. You will be a core member of the team that supports our tracking and filing systems, ensuring we're sharing our most recent messaging with the Communications Branch and other departments throughout the Commission.

If you are an excellent writer with experience in media relations, issues management, events, and want to expand your skillset in a fast-paced, challenging and rewarding environment, this could be your chance to help deliver important change through a dedicated role with a complex portfolio.

We are considering candidates who either live or will be moving to the Lower Mainland, or candidates who are based out of Prince George. This position includes opportunities to work remotely from home or in the office, depending on the candidate's preference and the needs of the team.


The successful candidate will have the following:

  • Advanced diploma in communications, public engagement or other relevant discipline.
  • Considerable progressive experience in communications planning, issues management, media relations, event management, stakeholder relations, and public engagement.
  • Or an equivalent combination of education, training, and experience acceptable to the employer.

  • Considerable knowledge and understanding of the philosophy, theories and principles of communications, specifically in the public sector environment
  • Considerable knowledge of the objectives, programs and best practices of strategic communications planning, media relations, issues management, events management and stakeholder relations.
  • Proficient in the use of MS Office applications (Excel, Word, PowerPoint and Outlook)
  • Strong verbal, writing, editing and presentation skills
  • Strong interpersonal skills, with ability to work independently and as a team player
  • Strong organizational and time-management skills
  • Ability to work closely with internal and external partners and stakeholders in implementing communication strategies, and facilitate problem solving in achieving results
  • Ability to plan, coordinate and oversee the execution of a variety of events and announcements
  • Ability to write and prepare website content for both internal and external audiences
  • Ability to work effectively with social media platforms
  • Ability to analyze, problem-solve, mediate and mitigate difficult situations
  • Ability to build effective working relationships and work with a variety of partners, stakeholders, agencies and contractors
  • Ability to work under tight deadlines and pressures, with scrupulous attention to details
  • Ability to handle confidential and sensitive information in an appropriate manner while displaying a high degree of judgement, discretion, and decision-making ability
  • Ability to travel on Commission business and work evenings and weekends as required

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they've helped provide safe, affordable housing for British Columbians. And while they're here, employees can take advantage of many opportunities:
  • In-house training, and training at other institutions, for courses related to employees' current positions or to prepare them for advancement within BC Housing.
  • Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
  • Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
  • Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
  • An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
  • Participation in community and charitable events.

** Please note: Eligibility for benefits offered is based on employment status **